The Used Car Index

2020 NEW Flyer XN60 problems

No complaints are listed for the 2020 NEW Flyer XN60. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as NEW FLYER XN60.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
6,673
Investigations
0
Open investigations
0
Manufacturer communications
13

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

25V898000

Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)

Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)

Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

13 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT7
ELECTRICAL SYSTEM4
SUSPENSION4
STRUCTURE2
ENGINE1
ENGINE AND ENGINE COOLING1
EXTERIOR LIGHTING1
FUEL SYSTEM, DIESEL1

11018606

Date: 2025-05-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Thermo-King has issued a Service Bulletin (SB866-1) related to the clutch bearing maintenance on their QS616 HVAC screw compressor. New Flyer is issuing this Technical Service Information Bulletin to notify New Flyer XD60, XN60 and XDE60 bus operators about this Thermo-King Service Bulletin.

10210020

Date: 2022-03-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SUSPENSION.

This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 60 foot buses with components installed on all three axles.

10207580

Date: 2022-01-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

This technical instruction describes the procedure to install a new mounting bracket for dry chemical fire retardant tank on the optional fire suppression system.

10206217

Date: 2021-12-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, VISIBILITY.

This Instruction to Service describes the procedure of removing the Comotech windshield wiper motors and replacing them with Sprague windshield wiper motors on specifically equipped buses.

10198724

Date: 2021-06-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, FUEL SYSTEM, DIESEL.

Technical Instruction describing how to remove and install a decal indicating CNG fuel system tank expiry date.

10189620

Date: 2021-03-05. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Technical Instruction describing how to inspect and install new headlamp harness if required.

10186504

Date: 2021-01-31. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Technical Instruction describing how to relocate a drain hole in engine compartment.

10185011

Date: 2020-12-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, SUSPENSION.

This is a technical service instruction describing how to retrofit the Smartrider air suspension system, with upgraded Pneumatic Control Units (PCU) on a 60 foot bus.

10182093

Date: 2020-10-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Technical Instruction describing how to inspect and possibly replace an air conditioning hose assembly.

10175959

Date: 2020-05-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, EQUIPMENT.

Service Manual Bulletin - Changes to Cummins ISLG and L9N engine oil specifications and oil change intervals.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XN600

Same model, other years

All model years | All NEW Flyer models

Other NEW Flyer models, 2020

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=NEW+Flyer&model=XN60&year=2020"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.