NHTSA lists 46 complaints for the 2020 Nissan Murano, 1 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as NISSAN MURANO.
At a glance
Complaints
46
With crash
1
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
15,223
Investigations
0
Open investigations
0
Manufacturer communications
130
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
FORWARD COLLISION AVOIDANCE
14
30.4%
UNKNOWN OR OTHER
10
21.7%
SUSPENSION
8
17.4%
STEERING
5
10.9%
POWER TRAIN
4
8.7%
SERVICE BRAKES
4
8.7%
VISIBILITY/WIPER
3
6.5%
EXTERIOR LIGHTING
2
4.3%
SEAT BELTS
2
4.3%
STRUCTURE
2
4.3%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
10
FORWARD COLLISION AVOIDANCE
WARNINGS
5
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
3
STRUCTURE
BODY
2
EXTERIOR LIGHTING
HEADLIGHTS
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Consequence: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
130 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
70
POWER TRAIN
30
EQUIPMENT
24
ENGINE AND ENGINE COOLING
9
FORWARD COLLISION AVOIDANCE
9
EQUIPMENT ADAPTIVE/MOBILITY
6
AIR BAGS
5
LANE DEPARTURE
5
11031704
Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be
11031705
Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be
11031699
Date: 2026-03-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead m
11014471
Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE, SERVICE BRAKES.
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SER
11014472
Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE, SERVICE BRAKES.
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no rel
11009069
Date: 2024-10-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, LANE DEPARTURE.
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. i ? For all other models/model years, consult the Electronic Service Manual (ESM).
11009068
Date: 2024-09-19. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
11007005
Date: 2024-07-17. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE, SERVICE BRAKES.
FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2019-2024 Murano (Z52) APPLIED SYSTEMS: Automatic Emergency Braking/Forward Collision Warning IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Colli
11001192
Date: 2024-06-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CVT/TCM CALIBRATION DATA a WRITEa PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11004963
Date: 2024-05-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.