The Used Car Index

2025 Nissan Murano problems

NHTSA lists 22 complaints for the 2025 Nissan Murano, 2 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as NISSAN MURANO.

At a glance

Complaints
22
With crash
2
With fire
0
With injury (complaints)
2
Injuries
3
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
64,085
Investigations
0
Open investigations
0
Manufacturer communications
11

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM731.8%
POWER TRAIN522.7%
ENGINE418.2%
FORWARD COLLISION AVOIDANCE418.2%
LANE DEPARTURE418.2%
UNKNOWN OR OTHER313.6%
FUEL/PROPULSION SYSTEM29.1%
WHEELS29.1%
AIR BAGS14.5%
BACK OVER PREVENTION14.5%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREBLIND SPOT DETECTION3
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
FORWARD COLLISION AVOIDANCEWARNINGS2
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LANE DEPARTUREASSIST1
LANE DEPARTUREWARNING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control731.8%0.85
electrical electronic522.7%0.99
mechanical failure522.7%0.73
noise or comfort29.1%0.58
visibility or lighting29.1%0.76
restraint or airbag14.5%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1777.3%0.83
high29.1%0.94
low29.1%0.74
critical14.5%0.52

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 22 tagged complaints of 22 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

25V821000

Date: 2025-11-26. Systems: BACK OVER PREVENTION.

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stan (excerpt)

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recal (excerpt)

Do not drive: No. Park outside: No.

25V173000

Date: 2025-03-19. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are PD137 and PD138.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

11 manufacturer communications.

Communications by system
SystemCount
STRUCTURE5
ENGINE4
FUEL/PROPULSION SYSTEM2

11033026

Date: 2026-05-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of NTB26-006.

11031721

Date: 2026-04-15. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

MIL ON WITH DTC P0181 STORED IN THE ECM IF YOU CONFIRM The customer states the MIL is ON but the vehicle does not have any drivability concerns or reduced power message in the combination meter, AND DTC P0181 for a Fuel Tank Temperaturea is stored in either a Pasta or a Currenta in the ECM.

11031704

Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be

11031705

Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be

11031702

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

ENGINE NO START WITH KEY SYSTEM ERROR AND DTC B2C20-24 STORED IN THE BCM IF YOU CONFIRM The customer states the engine will not start and a Key System Errora warning is displaying in the Information Display (Combination Meter) (Figure 1), AND DTC B2C20-24 for "STARTER CONTROL RELAY" is stored in

11028683

Date: 2026-02-02. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as a Activea , a Pasta , or a Pendinga in the ECM. ACTION 1. Remove the suppli

11028691

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

VENT CONTROL VALVE IN ACTIVE TEST INOPERATIVE IN CONSULT 4 SERVICE INFORMATION An issue in CONSULT 4 has been identified in a EVAP system closea in Work support. A? After selecting the "EVAP system close" in Work support, the a VENT CONTROL/Va in Active test becomes non-functional temporarily.

11024391

Date: 2025-10-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label a QA a Dealer Announcement and Procedure ACTION: FOMs & DOMs are asked to ensure that dealers are aware of this new campaign information. Dealer Announcement:

11019712

Date: 2025-06-16. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

CLICKING NOISE WHEN OPENING DRIVER DOOR SERVICE INFORMATION If a popping / clicking noise is present from one or more of the Door Check Links (Figure 1) when opening the associated door: First confirm that the torque of the door side mounting bolts of the related Door Check Link is at the correct s

11015916

Date: 2025-02-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

ECM REPLACEMENT PROCEDURE REQUIRED FOR RES EQUIPPED VEHICLES SERVICE INFORMATION If any of the APPLIED VEHICLES equipped with Remote Engine Start (RES) requires Engine Control Module (ECM) replacement, the Body Control Module (BCM) must be replaced also at the same time. If you are not familiar with

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MURANO22

Same model, other years

All model years | All Nissan models

Other Nissan models, 2025

Sources

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