No complaints are listed for the 2009 Peterbilt 384. NHTSA's API and bulk file list none in this build.
Data build 2026-10-07.
NHTSA lists this vehicle as PETERBILT 384.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
10 recalls.
Date: 2020-04-06. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light (excerpt)
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash. (excerpt)
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-05-26. Systems: ENGINE AND ENGINE COOLING.
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the (excerpt)
Consequence: If engine oil comes into contact with a hot surface, there is an increased risk of a fire. (excerpt)
Remedy: Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. (excerpt)
Do not drive: No. Park outside: No.
Date: 2011-02-23. Systems: FUEL SYSTEM, OTHER.
Defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE OIL TO PARTIALLY DISCHARGE FROM THE OIL MODU (excerpt)
Consequence: THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE. (excerpt)
Remedy: DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196. (excerpt)
Do not drive: No. Park outside: No.
Date: 2010-07-02. Systems: STEERING.
Defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2010 TRUCKS EQUIPPED WITH TRW STEERING SHAFTS. THE CIRCUMFERENTIAL WELD AROUND THE STEERING SHAFT TUBE THAT WELDS THE SPLINED TUBE TO THE NON-SPLINED TUBE MAY BE MISLOCATED. MISLOCATION OF THE CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING I (excerpt)
Consequence: A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES WOULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A VEHICLE CRASH. (excerpt)
Remedy: DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE PROVIDED BY TRW. ANY STEERING SHAFT FOUND TO HAVE BEEN WELDED IMPROPERLY WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 30, 2010. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 AND PETERBILT AT 940-591-4196. (excerpt)
Do not drive: No. Park outside: No.
Date: 2009-07-08. Systems: STEERING.
Defect: PACCAR IS RECALLING 2,096 MY 2009 KENWORTH AND PETERBILT VEHICLES EQUIPPED WITH TRW STEERING SHAFTS. MISLOCATION OF A CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING IN A SEPARATION OF THE TWO TUBES.
Consequence: A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES COULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE AND MISWELDED STEERING SHAFT WILL BE REPLACED FREE OF CHARGE. THE RECALL BEGAN JULY 31, 2009. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
Do not drive: No. Park outside: No.
Date: 2008-09-23. Systems: ENGINE AND ENGINE COOLING.
Defect: PACCAR IS RECALLING 4,883 MY 2006-2009 KENWORTH T600, T660, T800, W900, T2000 AND MY 2008-2009 PETERBILT 365, 367, 379, 384, 386, 387, 388 AND 389 TRUCKS. INADEQUATE STIFFNESS OF THE DIESEL PARTICULATE FILTER (DPF) BRACKET COULD RESULT IN SEPARATION OF THE DPF FROM THE CHASSIS.
Consequence: A VEHICLE CRASH COULD OCCUR IF ANOTHER VEHICLE STRIKES THE DPF ON THE ROADWAY.
Remedy: PACCAR IS WORKING WITH CATERPILLAR TO REPAIR THESE VEHICLES (PLEASE SEE 08E041). OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.
Do not drive: No. Park outside: No.
Date: 2008-09-22. Systems: ENGINE AND ENGINE COOLING.
Defect: PACCAR IS RECALLING 263 MY 2008-2009 KENWORTH T800, W900 AND PETERBILT 365 AND 384 TRUCKS EQUIPPED WITH C7 OR C9 CATERPILLAR DIESEL ENGINES. THE FUEL PUMP OUTLET CHECK PLUG MAY BE CRACKED WHICH COULD CAUSE FUEL TO SPRAY AND LEAK.
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: PACCAR IS WORKING WITH CATERPILLAR (PLEASE SEE 08E042). CATERPILLAR WILL REPLACE THE FUEL PUMP PLUG FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT CATERPILLAR AT-1-800-447-4986 OR KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.
Do not drive: No. Park outside: No.
Date: 2008-03-21. Systems: PARKING BRAKE.
Defect: PACCAR IS RECALLING 1,043 MY 2008-2009 KENWORTH C500, T2000,T660, T800 AND W900 TRUCKS EQUIPPED WITH BENDIX MV-3 DASH CONTROL VALVES. THE MOLDED VALVE BODY HAS AN INCORRECT CORE PIN IN THE INJECTION MOLD CAUSING THE VALVE BODY TO BE OVERSIZED IN THE DOUBLE CHECK VALVE AREA. THIS CONDITION CAN ALLOW THE RUBBER DOUBLE CHECK VALVE TO BECOME LODGED IN THE BODY OPENING UNDER CERTAIN CIRCUMSTANCES. (excerpt)
Consequence: IF THE DOUBLE CHECK VALVE BECOMES LODGED, IN THE EVENT OF A PRIMARY RESERVOIR FAILURE, AIR PRESSURE CAN LEAK PAST THE LODGED DOUBLE CHECK VALVE THEREBY DEPLETING THE SECONDARY RESERVOIR, CAUSING REDUCED ABILITY FOR MODULATING THE SERVICE EMERGENCY BRAKES. IN SUCH AN EVENT, THE OPERATOR SHOULD OBSERVE AN AIR LEAK, INDICATIONS OF LOW AIR PRESSURE VIA THE PRIMARY AND SECONDARY AIR GAUGES, AND AUDI (excerpt)
Remedy: DEALERS WILL REPLACE THE BENDIX MV-3 DASH CONTROL VALVES FREE OF CHARGE. THE RECALL BEGAN ON APRIL 14, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-4196. (excerpt)
Do not drive: No. Park outside: No.
Date: 2008-03-10. Systems: TRAILER HITCHES.
Defect: PACCAR IS RECALLING 318 MY 2007-2009 KENWORTH T800, W900, AND PETERBILT 357, 365, 367, 378, 379, 384, 385, 386,388, AND 389 TRUCKS EQUIPPED WITH PREMIER TRAILER HITCH ASSEMBLIES. THE PINTLE HITCH ASSEMBLIES MAY HAVE BEEN MANUFACTURED IN A MANNER RESULTING IN A REDUCTION OF FATIGUE STRENGTH OF THE PIVOT PINS.
Consequence: THIS REDUCTION OF FATIGUE STRENGTH COULD CAUSE THE PIVOT PIN TO CRACK AND EVENTUALLY BREAK, CAUSING THE TRAILER TO DETACH FROM THE TRUCK WHILE IN MOTION, WHICH COULD CAUSE A CRASH THAT COULD RESULT IN PERSONAL INJURY OR DEATH.
Remedy: DEALERS WILL REPLACE THE POTENTIALLY DEFECTIVE PIVOT PIN FREE OF CHARGE. THE RECALL BEGAN ON APRIL 18, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.
Do not drive: No. Park outside: No.
Date: 2008-02-07. Systems: LATCHES/LOCKS/LINKAGES.
Defect: PACCAR IS RECALLING 6,169 MY 2008 KENWORTH T300, T660, T800, T2000, W900 AND C500 VEHICLES AND MY 2008-2009 PETERBILT MODELS 365, 367, 384, 387, 388, 389 AND 389 KITS. CERTAIN DOOR LATCH ASSEMBLIES ON THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS." THE ROTOR IN SOME OF THESE DOOR LATCH ASSEMBLIES DID (excerpt)
Consequence: IN THE EVENT OF A CRASH, FORCE COULD CAUSE THE ROTOR TO CRACK AND THE DOOR WOULD NOT HAVE PRIMARY OR SECONDARY CLOSING SECURITY WHICH COULD POSSIBLY LEAD TO INJURY OF THE VEHICLE OCCUPANT. (excerpt)
Remedy: PACCAR IS WORKING WITH TRIMARK AND WILL INSPECT AND REPLACE THE DOOR LATCH IF IT IS FOUND TO BE DEFECTIVE. THE RECALL BEGAN ON MARCH 14, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
17 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 9 |
|---|
| ENGINE AND ENGINE COOLING | 4 |
|---|
| EQUIPMENT | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| SERVICE BRAKES, AIR | 2 |
|---|
| SERVICE BRAKES, HYDRAULIC | 2 |
|---|
| STRUCTURE | 2 |
|---|
| VEHICLE SPEED CONTROL | 2 |
|---|
11037541
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
10188550
Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.
Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
10179370
Date: 2020-08-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE.
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to
10177019
Date: 2020-06-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, STRUCTURE.
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (A?A A SOCA?A A ) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper
10177021
Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
10176033
Date: 2020-05-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
10174764
Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT ADAPTIVE/MOBILITY, SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC.
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
10174762
Date: 2020-04-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC.
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
10173205
Date: 2020-03-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
10173212
Date: 2020-03-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
Information Only A?A A Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.