No complaints are listed for the 2017 Peterbilt 384. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as PETERBILT 384.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2020-04-06. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light (excerpt)
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash. (excerpt)
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
24 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 6 |
|---|
| ENGINE AND ENGINE COOLING | 6 |
|---|
| EQUIPMENT | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| STRUCTURE | 3 |
|---|
| ENGINE | 2 |
|---|
| SERVICE BRAKES | 2 |
|---|
| SERVICE BRAKES, AIR | 2 |
|---|
11037541
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
11010926
Date: 2024-11-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran
10238379
Date: 2023-06-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
An engine software defect exists in certain vehicles equipped with EMY17 MX-13 and MX-11 engines that pertains to timer action and count calibrations for a time-based diagnostic. This diagnostic action checks fuel pressure and has no negative impact on tailpipe emissions. This soft ware may incorrec
10225578
Date: 2022-10-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This
10219235
Date: 2022-08-03. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
10208758
Date: 2022-02-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation.
10201965
Date: 2021-09-21. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.
Fix-As-Fail A?A A Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by di
10188550
Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.
Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
10179370
Date: 2020-08-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE.
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to
10177935
Date: 2020-07-29. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking