No complaints are listed for the 2016 Peterbilt 384. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as PETERBILT 384.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2020-04-06. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light (excerpt)
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash. (excerpt)
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-09-22. Systems: STEERING.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen. (excerpt)
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash. (excerpt)
Remedy: PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 13, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000 or Kenworth cust (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-10-09. Systems: POWER TRAIN.
Defect: Paccar (Paccar Incorporated) is recalling certain 2016 Kenworth T680, T800, and T880 trucks manufactured January 5, 2015, to January 7, 2015 and 2016 Peterbilt 367, 384, 567, and 579 trucks manufactured January 2, 2015, to January 9, 2015 and equipped with Eaton Fuller FR 10-speed manual transmissions. In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, t (excerpt)
Consequence: Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash. (excerpt)
Remedy: Paccar will notify the owners, and dealers will inspect and repair the affected transmissions if necessary, free of charge. The recall began on December 4, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. Paccar's numbers for this recall are 15KWM (Kenworth) and 1015N (Peterbilt). (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-07-22. Systems: ELECTRICAL SYSTEM.
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
Consequence: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
Remedy: Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.
Do not drive: No. Park outside: No.
Manufacturer communications
29 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 10 |
|---|
| ENGINE AND ENGINE COOLING | 7 |
|---|
| EQUIPMENT | 6 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| STRUCTURE | 3 |
|---|
| ENGINE | 2 |
|---|
| POWER TRAIN | 2 |
|---|
| SERVICE BRAKES | 2 |
|---|
11037541
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
11010926
Date: 2024-11-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran
10219235
Date: 2022-08-03. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
10201965
Date: 2021-09-21. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.
Fix-As-Fail A?A A Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by di
10188550
Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.
Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
10179370
Date: 2020-08-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE.
Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to
10177935
Date: 2020-07-29. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
10177019
Date: 2020-06-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, STRUCTURE.
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (A?A A SOCA?A A ) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper
10177021
Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
10176033
Date: 2020-05-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Information only: Hendrickson Softek front axle maintenance intervals and requirements.