No complaints are listed for the 2000 Peterbilt 387. NHTSA's API and bulk file list none in this build.
Data build 2026-10-07.
NHTSA lists this vehicle as PETERBILT 387.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
7 recalls.
Date: 2003-04-01. Systems: SUSPENSION.
Defect: ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Consequence: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Remedy: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. NOTIFICATION BEGAN JULY 16, 2003. THE MANUFACTURER HAS ADVISED US THAT PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITH A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.
Do not drive: No. Park outside: No.
Date: 2002-07-15. Systems: STEERING.
Defect: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN ARVINMERITOR AND DANA AXLES. PETERBILT WILL RECALL 1,434 VEHICLES EQUIPPED WITH ARVINMERITOR AXLES MANUFACTURED FROM DECEMBER 11, 1999, TO MAY 14, 2000, AND FROM JULY 22 TO SEPTEMBER 30, 2000. KENWORTH WILL RECALL 859 VEHICLES EQUIPPED WITH ARVINMERITOR VEHICLES MANUFACTURED FROM DECEMBER 11, 1999, TO MAY 23, 2000, AND FROM JULY 27, 200 (excerpt)
Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE. (excerpt)
Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN JULY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4201 OR KENWORTH AT 1-425-828-5440. (excerpt)
Do not drive: No. Park outside: No.
Date: 2001-08-28. Systems: STEERING.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN MERITOR AXLES. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.
Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN OCTOBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000 OR KENWORTH AT 1-425-828-5000.
Do not drive: No. Park outside: No.
Date: 2001-04-13. Systems: ELECTRICAL SYSTEM.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. THESE VEHICLES ARE EQUIPPED WITH PETERBILT'S SMARTGAGE SYSTEM CONTAINING A REDUCED FUNCTION INTERFACE MODULE (RFIM). THIS MODULE RECEIVES DATA FROM VARIOUS COMPONENTS/SYSTEMS ON THE VEHICLE THEN SENDS THE INFORMATION TO A MICROPROCESSOR. A MANUFACTURING DEFECT IN THE RFIM'S CAN ALLOW WATER TO PENETRATE INTO THE PRESSURE BLOCK PORTION OF THE MODULE, CAUS (excerpt)
Consequence: THIS RESULTS IN AN ERRONEOUS AIR PRESSURE READING ON THE GAUGE IN THE DASH. (excerpt)
Remedy: THE RFIM DATE CODE WILL BE INSPECTED AND ALL RFIM'S BUILT PRIOR TO SEPTEMBER 9, 2000 WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 13, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000. (excerpt)
Do not drive: No. Park outside: No.
Date: 2000-07-06. Systems: FUEL SYSTEM, GASOLINE.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. THE SIDE FAIRING HINGE BAR AND MOUNTS CAN DETACH FROM THE FUEL TANK STRAPS. THE HINGE BAR CAN ROTATE AND SEPARATE FROM THE FAIRING, ALLOWING THE HINGE BAR ASSEMBLY TO FALL OFF OF THE VEHICLE.
Consequence: THIS COULD CAUSE A ROAD HAZARD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL NUT PLATE AND IF THE BRACKET IS CRACKED, THE FUEL TANK STRAP WILL BE REPLACED WITH A NEW STRAP AND BRACKET ASSEMBLY.
Do not drive: No. Park outside: No.
Date: 2000-06-07. Systems: UNKNOWN OR OTHER.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. THE STEER AXLE MUDFLAPS AND/OR MUDFLAP STIFFENERS CAN RUB A HOLE IN THE FORWARD SURFACE OF THE UNDERCAB FUEL TANK, CAUSING A HOLE IN THE FUEL TANK.
Consequence: THIS CAN RESULT IN FUEL LEAKAGE. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL PROVIDE REPLACEMENT MUDFLAP ASSEMBLIES SMALLER THAN THE ORIGINAL ASSEMBLIES TO OWNERS AND THE FUEL TANK WILL BE CHECKED FOR ABRASION AND REPLACED IF DAMAGED.
Do not drive: No. Park outside: No.
Date: 2000-01-19. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. THERE IS AN INTERFERENCE BETWEEN THE THROTTLE PEDAL AND THE BRAKE PEDAL.
Consequence: THE BRAKE PEDAL MAY NOT OPERATE AS INTENDED, RESULTING IN GREATER BRAKE PEDAL EFFORT AND/OR DELAYED BRAKE RELEASE.
Remedy: DEALERS WILL REPLACE THE THROTTLE PEDAL BRACKET.
Do not drive: No. Park outside: No.
Manufacturer communications
12 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 4 |
|---|
| EQUIPMENT | 4 |
|---|
| VISIBILITY | 2 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| POWER TRAIN | 1 |
|---|
| STRUCTURE | 1 |
|---|
10188550
Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.
Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
10177021
Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
10176033
Date: 2020-05-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
10173205
Date: 2020-03-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
10168703
Date: 2019-11-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
10162392
Date: 2019-06-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only - Quick Reference Guide for Electric harness damage repairs.
10159674
Date: 2019-04-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
10154733
Date: 2019-01-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
10143649
Date: 2018-07-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information - Recommended Practices for Updating ESA Software
10010670
Date: 2004-10-27. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
MODEL 387 HOOD ADJUSTMENT. HOOD ADJUSTMENT CRITERIA AND SPECIFICATIONS. *TT