No complaints are listed for the 2012 Peterbilt 387. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as PETERBILT 387.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2020-04-06. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light (excerpt)
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash. (excerpt)
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-03-06. Systems: EQUIPMENT, TIRES.
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requireme (excerpt)
Consequence: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash. (excerpt)
Remedy: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D. (excerpt)
Do not drive: No. Park outside: No.
Date: 2011-02-23. Systems: FUEL SYSTEM, OTHER.
Defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE OIL TO PARTIALLY DISCHARGE FROM THE OIL MODU (excerpt)
Consequence: THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE. (excerpt)
Remedy: DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
17 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 7 |
|---|
| ENGINE AND ENGINE COOLING | 4 |
|---|
| EQUIPMENT | 4 |
|---|
| VEHICLE SPEED CONTROL | 2 |
|---|
| ENGINE | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| FUEL SYSTEM, OTHER | 1 |
|---|
| POWER TRAIN | 1 |
|---|
11037541
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
10188550
Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.
Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
10177019
Date: 2020-06-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, STRUCTURE.
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (A?A A SOCA?A A ) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper
10177021
Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
10176033
Date: 2020-05-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
10173205
Date: 2020-03-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
10173212
Date: 2020-03-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
Information Only A?A A Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
10172036
Date: 2020-02-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
10169787
Date: 2019-12-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
10168703
Date: 2019-11-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.