NHTSA lists 1 complaints for the 2004 Peterbilt 387, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as PETERBILT 387.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
30,995
Investigations
0
Open investigations
0
Manufacturer communications
16
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
LATCHES/LOCKS/LINKAGES
1
100.0%
Top subsystems
System
Subsystem
Complaints
LATCHES/LOCKS/LINKAGES
HOOD
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: ON CERTAIN TRUCKS, WHEN USING A CUMMINS ELECTRONIC ICON SERVICE TOOL 2.2, AN UNINTENDED ENGINE START WILL OCCUR.
Consequence: GIVEN THE PURPOSE AND FUNCTIONALITY OF THIS SERVICE TOOL, THIS SERIES OF EVENTS WOULD ONLY OCCUR IN A SERVICE FACILITY AND COULD POSE A HAZARD IF THE TRUCK WERE TO UNEXPECTEDLY MOVE OR THE ENGINE TO START WITHOUT ANY WARNING, POSSIBLY CAUSING PERSONAL INJURY.
Remedy: CUMMINS IS CONDUCTING THIS RECALL (PLEASE SEE 06E063000) AND WILL REPLACE THE ICON SERVICE TOOL 2.2 WITH A NEW ICON SERVICE TOOL 2.3 FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR PETERBILT AT 1-940-591-4201.
Date: 2005-12-22. Systems: ENGINE AND ENGINE COOLING.
Defect: ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence: THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy: CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
Defect: ON CERTAIN HEAVY DUTY TRUCKS, THE PIVOT BOLTS WHICH HOLD THE SEAT BACK FRAME TO THE SEAT CUSHION FRAME CAN LOOSEN AND POSSIBLY FRACTURE OR DISLODGE, CAUSING THE SEAT BACK TO FAIL TO PROVIDE FULL SUPPORT TO THE DRIVER.
Consequence: A POSSIBLE VEHICLE CRASH COULD OCCUR SHOULD THE SEAT FALL BACKWARDS DURING USE.
Remedy: GRA-MAG WILL PROVIDE CUSTOMERS WITH REPAIR KITS WHICH INCLUDE INSTRUCTIONS AND PARTS TO REPAIR THE SEAT. OWNERS SHOULD CONTACT GRA-MAG AT 614-875-8435 OR PETERBILT AT 940-591-4201.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
16 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
6
EQUIPMENT
5
POWER TRAIN
2
VEHICLE SPEED CONTROL
2
ENGINE
1
ENGINE AND ENGINE COOLING
1
EQUIPMENT ADAPTIVE/MOBILITY
1
STRUCTURE
1
11037541
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
11009719
Date: 2024-10-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
1210F - SPL 170XL Interaxle Driveline Warranty section has been updated with descriptions of Recommended Repairs and an updated PRWS Claim Coding table has been added.
Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
10177021
Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
10176033
Date: 2020-05-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Information only: Hendrickson Softek front axle maintenance intervals and requirements.
10173205
Date: 2020-03-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
Information Only A?A A Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
10168703
Date: 2019-11-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
10162392
Date: 2019-06-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Information Only - Quick Reference Guide for Electric harness damage repairs.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.