NHTSA lists 1 complaints for the 2009 Pierce Quantum, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as PIERCE QUANTUM.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
13 recalls. Showing the latest 10 of 13.
Date: 2019-01-02. Systems: ELECTRICAL SYSTEM.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Do not drive: No. Park outside: No.
Date: 2018-07-11. Systems: STRUCTURE.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence: If the bracket falls, it could strike a person below.
Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Do not drive: No. Park outside: No.
Date: 2017-05-30. Systems: POWER TRAIN.
Defect: Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Do not drive: No. Park outside: No.
Date: 2014-12-08. Systems: VEHICLE SPEED CONTROL.
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2008-2011 Quantum fire apparatus manufactured February 21, 2008, to April 25, 2011. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
Consequence: If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace the throttle pedal assemblies, free of charge. The recall began on December 23, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B258.
Do not drive: No. Park outside: No.
Date: 2014-10-21. Systems: SUSPENSION.
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
Consequence: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
Do not drive: No. Park outside: No.
Date: 2013-10-22. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.
Defect: Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
Consequence: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
Do not drive: No. Park outside: No.
Date: 2011-11-01. Systems: ELECTRONIC STABILITY CONTROL (ESC).
Defect: PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROA (excerpt)
Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH. (excerpt)
Remedy: PIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000. (excerpt)
Do not drive: No. Park outside: No.
Date: 2010-07-08. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR DISC BRAKE CALIPER MAY INTERFERE WITH THE ONSPOT AUTOMATIC TIRE CHAIN BRACKETS. THIS INTERFERENCE MA (excerpt)
Consequence: IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR. (excerpt)
Remedy: DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000. (excerpt)
Do not drive: No. Park outside: No.
Date: 2010-06-16. Systems: SERVICE BRAKES, AIR.
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2010 ARROW XT, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM AUGUST 11, 2009, THROUGH MAY 20, 2010. THE REAR BRAKE SLACK ADJUSTERS MAY INTERFERE WITH THE AUTOMATIC TIRE CHAIN BRACKETS. THE INTERFERENCE OCCURS AT NEAR FULL STROKE OF THE SLACK ADJUSTERS. DUE TO THE VARYING AUTOMATIC SLACK ADJUSTER MOVEMENT, THE SLACK ADJUSTER MAY CO (excerpt)
Consequence: IF THIS INTERFERENCE OCCURS, THE BRAKE CAPABILITY MAY BE COMPROMISED AND A CRASH MAY OCCUR WITHOUT WARNING. (excerpt)
Remedy: DEALERS WILL INSTALL A NEW AUTOMATIC TIRE CHAIN BRACKET FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000. (excerpt)
Do not drive: No. Park outside: No.
Date: 2010-05-07. Systems: ENGINE AND ENGINE COOLING.
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, LANCE, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM DECEMBER 20, 2006, THROUGH FEBRUARY 1, 2010, EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.
Consequence: UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
Remedy: OWNERS WILL BE NOTIFIED BY DETROIT DIESEL AND DETROIT DIESEL WILL REPAIR THE VEHICLES FREE OF CHARGE BY REPROGRAMMING THE ENGINE CONTROL LOGIC TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. PLEASE SEE DAIMLER TRUCKS' DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR PIERCE AT 1-920-832-3000.
Do not drive: No. Park outside: No.
Manufacturer communications
28 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 22 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| SUSPENSION | 2 |
|---|
| EQUIPMENT | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
| LATCHES/LOCKS/LINKAGES | 1 |
|---|
11037322
Date: 2026-08-18. Type: Warranty Program/Extension. Systems: UNKNOWN OR OTHER.
All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipment Services option) without charge.
11036069
Date: 2026-06-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
11034150
Date: 2026-06-02. Type: Other. Systems: SUSPENSION.
The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.
11034152
Date: 2026-06-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.
11033184
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a a weta condition before installation, after installation, or on replacement filter assemblies.
11033182
Date: 2026-05-12. Type: Other. Systems: UNKNOWN OR OTHER.
Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.
11033183
Date: 2026-05-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
11028651
Date: 2026-01-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
TCU Module software patch was created to prevent and resolve the following failure modes: a ? Prognostics Not Resetting or not Staying Reset after a battery cycle. a ? Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are needed to resolve the issue.
11023496
Date: 2025-09-24. Type: Other. Systems: UNKNOWN OR OTHER.
Introduction of tri-crimp, Spiralocka ? chassis/aerial hardware.
11022609
Date: 2025-08-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.