No complaints are listed for the 2020 Pierce Quantum. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as PIERCE QUANTUM.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2022-10-27. Systems: EQUIPMENT, STRUCTURE.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Do not drive: No. Park outside: No.
Date: 2022-01-26. Systems: FUEL SYSTEM, DIESEL.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.
Do not drive: No. Park outside: No.
Date: 2021-05-26. Systems: FUEL SYSTEM, DIESEL.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
Do not drive: No. Park outside: No.
Date: 2020-09-22. Systems: EQUIPMENT.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.
Consequence: Unintended movement of the aerial device can increase the risk of injury.
Remedy: Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Do not drive: No. Park outside: No.
Manufacturer communications
29 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 22 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| STRUCTURE | 2 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
| POWER TRAIN | 1 |
|---|
| SUSPENSION | 1 |
|---|
11037322
Date: 2026-08-18. Type: Warranty Program/Extension. Systems: UNKNOWN OR OTHER.
All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipment Services option) without charge.
11036069
Date: 2026-06-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
11034150
Date: 2026-06-02. Type: Other. Systems: SUSPENSION.
The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.
11034152
Date: 2026-06-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.
11033184
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a a weta condition before installation, after installation, or on replacement filter assemblies.
11033182
Date: 2026-05-12. Type: Other. Systems: UNKNOWN OR OTHER.
Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.
11033183
Date: 2026-05-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
11028651
Date: 2026-01-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
TCU Module software patch was created to prevent and resolve the following failure modes: a ? Prognostics Not Resetting or not Staying Reset after a battery cycle. a ? Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are needed to resolve the issue.
11023496
Date: 2025-09-24. Type: Other. Systems: UNKNOWN OR OTHER.
Introduction of tri-crimp, Spiralocka ? chassis/aerial hardware.
11022609
Date: 2025-08-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.