No complaints are listed for the 2011 Pierce Quantum. NHTSA's API and bulk file list none in this build.
Data build 2026-10-07.
NHTSA lists this vehicle as PIERCE QUANTUM.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
12 recalls. Showing the latest 10 of 12.
Date: 2022-10-27. Systems: EQUIPMENT, STRUCTURE.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Do not drive: No. Park outside: No.
Date: 2019-01-02. Systems: ELECTRICAL SYSTEM.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Do not drive: No. Park outside: No.
Date: 2018-07-11. Systems: STRUCTURE.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence: If the bracket falls, it could strike a person below.
Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Do not drive: No. Park outside: No.
Date: 2017-05-30. Systems: POWER TRAIN.
Defect: Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Do not drive: No. Park outside: No.
Date: 2016-04-01. Systems: EQUIPMENT.
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
Consequence: If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy: Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
Do not drive: No. Park outside: No.
Date: 2014-12-08. Systems: VEHICLE SPEED CONTROL.
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2008-2011 Quantum fire apparatus manufactured February 21, 2008, to April 25, 2011. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
Consequence: If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace the throttle pedal assemblies, free of charge. The recall began on December 23, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B258.
Do not drive: No. Park outside: No.
Date: 2014-10-21. Systems: SUSPENSION.
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
Consequence: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
Do not drive: No. Park outside: No.
Date: 2013-10-22. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.
Defect: Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
Consequence: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
Do not drive: No. Park outside: No.
Date: 2012-06-29. Systems: ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL.
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 VEHICLES MANUFACTURED FROM AUGUST 28, 2010, THROUGH MARCH 27, 2012, EQUIPPED WITH DETROIT DIESEL DD13 EPA 2007 AND EPA 2010 DIESEL ENGINES. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, (excerpt)
Consequence: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. (excerpt)
Remedy: PIERCE WILL NOTIFY OWNERS, AND THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DAIMLER TRUCK NORTH AMERICA (DTNA) AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712 OR PIERCE MANUFACTURING, INC. AT 1-920-832-3000. (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-02-28. Systems: ENGINE AND ENGINE COOLING.
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 ARROW XT, DASH CF, QUANTUM AND VELOCITY EMERCENCY VEHICLES MANUFACTURED FROM OCTOBER 13, 2010, THROUGH FEBRUARY 8, 2012, AND EQUIPPED WITH DETROIT DIESEL DD13 EPA 2010 ENGINES. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.
Consequence: IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
Remedy: PIERCE WILL NOTIFY OWNERS, AND DETROIT DIESEL DEALERS WILL DISABLE THE ENGINE SHUTDOWN SOFTWARE, FREE OF CHARGE. PIERCE HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT PIERCE AT 888-974-3723.
Do not drive: No. Park outside: No.
Manufacturer communications
28 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 22 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| SUSPENSION | 2 |
|---|
| EQUIPMENT | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
| SEAT BELTS | 1 |
|---|
11037322
Date: 2026-08-18. Type: Warranty Program/Extension. Systems: UNKNOWN OR OTHER.
All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipment Services option) without charge.
11036069
Date: 2026-06-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
11034150
Date: 2026-06-02. Type: Other. Systems: SUSPENSION.
The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.
11034152
Date: 2026-06-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.
11033184
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a a weta condition before installation, after installation, or on replacement filter assemblies.
11033182
Date: 2026-05-12. Type: Other. Systems: UNKNOWN OR OTHER.
Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.
11033183
Date: 2026-05-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
11028651
Date: 2026-01-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
TCU Module software patch was created to prevent and resolve the following failure modes: a ? Prognostics Not Resetting or not Staying Reset after a battery cycle. a ? Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are needed to resolve the issue.
11023496
Date: 2025-09-24. Type: Other. Systems: UNKNOWN OR OTHER.
Introduction of tri-crimp, Spiralocka ? chassis/aerial hardware.
11022609
Date: 2025-08-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.