No complaints are listed for the 2008 Pierce Velocity. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as PIERCE VELOCITY.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
17 recalls. Showing the latest 10 of 17.
Date: 2019-01-02. Systems: ELECTRICAL SYSTEM.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Do not drive: No. Park outside: No.
Date: 2018-07-11. Systems: STRUCTURE.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence: If the bracket falls, it could strike a person below.
Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Do not drive: No. Park outside: No.
Date: 2017-05-30. Systems: POWER TRAIN.
Defect: Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Consequence: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Do not drive: No. Park outside: No.
Date: 2013-05-17. Systems: STRUCTURE.
Defect: Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (excerpt)
Consequence: In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury. (excerpt)
Remedy: Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242. (excerpt)
Do not drive: No. Park outside: No.
Date: 2013-02-25. Systems: LATCHES/LOCKS/LINKAGES.
Defect: Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.
Consequence: If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.
Remedy: Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.
Do not drive: No. Park outside: No.
Date: 2011-11-01. Systems: ELECTRONIC STABILITY CONTROL (ESC).
Defect: PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROA (excerpt)
Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH. (excerpt)
Remedy: PIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000. (excerpt)
Do not drive: No. Park outside: No.
Date: 2010-09-21. Systems: STEERING.
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM THE VEHICLE.
Consequence: DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.
Remedy: PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIER THE JANUARY 31, 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.
Do not drive: No. Park outside: No.
Date: 2010-07-08. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR DISC BRAKE CALIPER MAY INTERFERE WITH THE ONSPOT AUTOMATIC TIRE CHAIN BRACKETS. THIS INTERFERENCE MA (excerpt)
Consequence: IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR. (excerpt)
Remedy: DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000. (excerpt)
Do not drive: No. Park outside: No.
Date: 2010-06-28. Systems: STRUCTURE.
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE TRAY LATCH MAY ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION.
Consequence: IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.
Remedy: A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.
Do not drive: No. Park outside: No.
Date: 2010-05-07. Systems: ENGINE AND ENGINE COOLING.
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, LANCE, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM DECEMBER 20, 2006, THROUGH FEBRUARY 1, 2010, EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.
Consequence: UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
Remedy: OWNERS WILL BE NOTIFIED BY DETROIT DIESEL AND DETROIT DIESEL WILL REPAIR THE VEHICLES FREE OF CHARGE BY REPROGRAMMING THE ENGINE CONTROL LOGIC TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. PLEASE SEE DAIMLER TRUCKS' DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR PIERCE AT 1-920-832-3000.
Do not drive: No. Park outside: No.
Manufacturer communications
38 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 25 |
|---|
| ELECTRICAL SYSTEM | 5 |
|---|
| STRUCTURE | 5 |
|---|
| EQUIPMENT | 2 |
|---|
| VISIBILITY | 2 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
| LATCHES/LOCKS/LINKAGES | 1 |
|---|
| SUSPENSION | 1 |
|---|
11037322
Date: 2026-08-18. Type: Warranty Program/Extension. Systems: UNKNOWN OR OTHER.
All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipment Services option) without charge.
11036069
Date: 2026-06-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
11034150
Date: 2026-06-02. Type: Other. Systems: SUSPENSION.
The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.
11034152
Date: 2026-06-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.
11033184
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a a weta condition before installation, after installation, or on replacement filter assemblies.
11033182
Date: 2026-05-12. Type: Other. Systems: UNKNOWN OR OTHER.
Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.
11033183
Date: 2026-05-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
11029798
Date: 2026-02-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Pierce has implemented two updates to the MCC HVAC system to improve cab air flow and defrost functionality: a ? Improved windshield defrost vents for MCC HVAC system as a product enhancement a ? Implemented improved side recirculatory fans for MCC HVAC system as an optional upgrade
11028651
Date: 2026-01-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
TCU Module software patch was created to prevent and resolve the following failure modes: a ? Prognostics Not Resetting or not Staying Reset after a battery cycle. a ? Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are needed to resolve the issue.
11023496
Date: 2025-09-24. Type: Other. Systems: UNKNOWN OR OTHER.
Introduction of tri-crimp, Spiralocka ? chassis/aerial hardware.