No complaints are listed for the 2023 Pierce Velocity. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as PIERCE VELOCITY.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2026-04-06. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107a ladder and 110a platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
Consequence: A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
Remedy: Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
Do not drive: No. Park outside: No.
Date: 2024-12-02. Systems: TIRES, WHEELS.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2023-2024 Enforcer, Quantum, and Velocity fire trucks. The tires mounted on the front steer axles are incompatible with the wheels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."
Consequence: The tires can separate from the wheels, increasing the risk of a crash.
Remedy: Pierce will supply new front steer axle wheel/tire assemblies and updated tire information labels, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Pierce customer service at 1-888-974-3723.
Do not drive: No. Park outside: No.
Date: 2023-12-07. Systems: ELECTRICAL SYSTEM.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.
Consequence: An inability for the platform basket to maintain level can result in the basket tipping, increasing the risk of injury.
Remedy: Pierce will replace the aerial turntable wiring harness, free of charge. Owner notification letters were mailed December 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B330.
Do not drive: No. Park outside: No.
Date: 2023-02-17. Systems: EQUIPMENT.
Defect: Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
Consequence: A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.
Remedy: Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.
Do not drive: No. Park outside: No.
Manufacturer communications
36 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 25 |
|---|
| ELECTRICAL SYSTEM | 3 |
|---|
| POWER TRAIN | 2 |
|---|
| STRUCTURE | 2 |
|---|
| ENGINE | 1 |
|---|
| EQUIPMENT | 1 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
| SUSPENSION | 1 |
|---|
11037322
Date: 2026-08-18. Type: Warranty Program/Extension. Systems: UNKNOWN OR OTHER.
All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipment Services option) without charge.
11037323
Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
New tooling, seals, and seal kits are available for Volterra electromechanical infinitely variable transmissions (EMIVT).
11037324
Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This bulletin will advise correct procedure for checking coolant levels during daily inspections.
11036069
Date: 2026-06-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
11034150
Date: 2026-06-02. Type: Other. Systems: SUSPENSION.
The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.
11034152
Date: 2026-06-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.
11033184
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a a weta condition before installation, after installation, or on replacement filter assemblies.
11033182
Date: 2026-05-12. Type: Other. Systems: UNKNOWN OR OTHER.
Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.
11033183
Date: 2026-05-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
11029798
Date: 2026-02-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Pierce has implemented two updates to the MCC HVAC system to improve cab air flow and defrost functionality: a ? Improved windshield defrost vents for MCC HVAC system as a product enhancement a ? Implemented improved side recirculatory fans for MCC HVAC system as an optional upgrade