The Used Car Index

2020 Porsche Cayenne S problems

NHTSA lists 1 complaints for the 2020 Porsche Cayenne S, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as PORSCHE CAYENNE S.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
136
Investigations
0
Open investigations
0
Manufacturer communications
536

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control1100.0%0.77
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.95

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

21V318000

Date: 2021-05-05. Systems: AIR BAGS, SEATS.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Consequence: The front passenger air bag may fail to deploy, increasing the risk of injury.

Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

536 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM147
UNKNOWN OR OTHER82
EQUIPMENT73
ENGINE66
ENGINE AND ENGINE COOLING63
POWER TRAIN23
STRUCTURE22
Diagnostic Tester16

11037849

Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, VISIBILITY/WIPER.

Symptom-based workshop manual for Noises from Front Wiper Blade

11037808

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system.

11037812

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated.

11037813

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated.

11037816

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated.

11037868

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION, WHEELS.

Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available

11037805

Date: 2026-09-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Technical Information for Vehicle Color in Front Display/Control Panel Wrong after Replacing Central Computer (PCM)

11037800

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Technical Information for Yellow Warning Message a All-Wheel Drive System Malfunctiona , a C12BEF6a and a C133700a in the All-Wheel Electronics Control Unit

11037858

Date: 2026-09-01. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Technical Information for Campaign WTK4 a Reset Vehicle Electrical System Battery

11037860

Date: 2026-09-01. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Porsche intranet posting with Campaign WTK4 information

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CAYENNE S1

Same model, other years

All model years | All Porsche models

Other Porsche models, 2020

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Porsche&model=Cayenne+S&year=2020"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.