NHTSA lists 24 complaints for the 2020 Porsche Cayenne, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as PORSCHE CAYENNE.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 5 | 20.8% | 0.90 |
|---|
| visibility or lighting | 5 | 20.8% | 0.91 |
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| electrical electronic | 3 | 12.5% | 0.81 |
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| mechanical failure | 3 | 12.5% | 0.84 |
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| restraint or airbag | 3 | 12.5% | 0.93 |
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| noise or comfort | 2 | 8.3% | 0.95 |
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| fire or overheating | 1 | 4.2% | 0.62 |
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| fluid or fuel leak | 1 | 4.2% | 0.83 |
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| structural or corrosion | 1 | 4.2% | 0.79 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 16 | 66.7% | 0.83 |
|---|
| low | 8 | 33.3% | 0.78 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 24 tagged complaints of 24 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-12-19. Systems: BACK OVER PREVENTION.
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility (excerpt)
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-05-05. Systems: AIR BAGS, SEATS.
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
Consequence: The front passenger air bag may fail to deploy, increasing the risk of injury.
Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
Do not drive: No. Park outside: No.
Date: 2020-05-13. Systems: POWER TRAIN.
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).
Consequence: If transmission fluid leaks while driving, the road surface may be made slippery, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA5.
Do not drive: No. Park outside: No.
Date: 2019-10-16. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES.
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, C (excerpt)
Consequence: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash. (excerpt)
Remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
817 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 248 |
|---|
| EQUIPMENT | 166 |
|---|
| ENGINE AND ENGINE COOLING | 90 |
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| UNKNOWN OR OTHER | 84 |
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| ENGINE | 72 |
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| STRUCTURE | 39 |
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| POWER TRAIN | 36 |
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| WHEELS | 25 |
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11037849
Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, VISIBILITY/WIPER.
Symptom-based workshop manual for Noises from Front Wiper Blade
11037808
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.
Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system.
11037812
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.
Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated.
11037813
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.
Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated.
11037816
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.
Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated.
11037868
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION, WHEELS.
Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available
11037805
Date: 2026-09-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.
Technical Information for Vehicle Color in Front Display/Control Panel Wrong after Replacing Central Computer (PCM)
11037800
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Technical Information for Yellow Warning Message a All-Wheel Drive System Malfunctiona , a C12BEF6a and a C133700a in the All-Wheel Electronics Control Unit
11037858
Date: 2026-09-01. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Technical Information for Campaign WTK4 a Reset Vehicle Electrical System Battery
11037860
Date: 2026-09-01. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Porsche intranet posting with Campaign WTK4 information