The Used Car Index

2020 Porsche Macan problems

NHTSA lists 27 complaints for the 2020 Porsche Macan, 1 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as PORSCHE MACAN.

At a glance

Complaints
27
With crash
1
With fire
1
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
222,858
Investigations
0
Open investigations
0
Manufacturer communications
603

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING1348.1%
ELECTRICAL SYSTEM829.6%
AIR BAGS27.4%
BACK OVER PREVENTION27.4%
SERVICE BRAKES27.4%
ENGINE13.7%
FUEL/PROPULSION SYSTEM13.7%
STRUCTURE13.7%
TIRES13.7%
UNKNOWN OR OTHER13.7%
Top subsystems
SystemSubsystemComplaints
BACK OVER PREVENTIONSENSING SYSTEM1
BACK OVER PREVENTIONWARNINGS1
EXTERIOR LIGHTINGHEADLIGHTS1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting2074.1%0.98
mechanical failure414.8%0.79
electrical electronic13.7%0.40
fire or overheating13.7%1.00
restraint or airbag13.7%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1763.0%0.89
low725.9%0.75
high311.1%0.95

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 27 tagged complaints of 27 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

23V443000

Date: 2023-06-26. Systems: SEAT BELTS.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2020 Macan S, 2017-2020 Macan, 2017 Panamera Turbo, 2018 and 2020 Macan Turbo and Panamera 4, 2018 Macan Sport Edition, Panamera 4 E-Hybrid, and 2019 Panamera 4 Sport Turismo vehicles. The screw that attaches the lower seat belt anchor to the seat frame on the outboard rear seats may not have been tightened properly.

Consequence: An improperly tightened seat belt anchor can detach during a crash, increasing the risk of injury.

Remedy: Dealers will replace and tighten the lower rear outboard seat belt anchor screws, free of charge. Owner notification letters are expected to be mailed August 24, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA9.

Do not drive: No. Park outside: No.

22V656000

Date: 2022-08-30. Systems: EXTERIOR LIGHTING.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlight (excerpt)

Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash. (excerpt)

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

603 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT147
ELECTRICAL SYSTEM143
UNKNOWN OR OTHER78
ENGINE AND ENGINE COOLING73
ENGINE62
STRUCTURE32
WHEELS20
POWER TRAIN19

11037808

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system.

11037812

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated.

11037813

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated.

11037816

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated.

11037868

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION, WHEELS.

Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available

11037795

Date: 2026-09-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment

11037068

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Parts Withdrawal - Control Valve

11037085

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Special Tools and Equipment Information for Diagnostic Equipment Standards for all USA Porsche Centers

11037083

Date: 2026-08-17. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION, WHEELS.

Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available

11037072

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Product Knowledge for Model Type Designations

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MACAN27

Same model, other years

All model years | All Porsche models

Other Porsche models, 2020

Sources

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