The Used Car Index

2017 Porsche Cayenne problems

NHTSA lists 17 complaints for the 2017 Porsche Cayenne, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as PORSCHE CAYENNE.

At a glance

Complaints
17
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
222,858
Investigations
1
Open investigations
1
Manufacturer communications
549

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM635.3%
EXTERIOR LIGHTING423.5%
UNKNOWN OR OTHER423.5%
ENGINE317.6%
FUEL/PROPULSION SYSTEM317.6%
AIR BAGS211.8%
POWER TRAIN15.9%
SERVICE BRAKES15.9%
STRUCTURE15.9%
TIRES15.9%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic423.5%0.75
visibility or lighting423.5%0.99
fluid or fuel leak211.8%0.53
loss of control211.8%0.89
mechanical failure211.8%0.77
restraint or airbag211.8%0.92
structural or corrosion15.9%0.53
Severities
LabelCountShare of taggedMean confidence
moderate1270.6%0.86
low317.6%0.74
high211.8%0.89

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 17 tagged complaints of 17 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

22V656000

Date: 2022-08-30. Systems: EXTERIOR LIGHTING.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlight (excerpt)

Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash. (excerpt)

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4. (excerpt)

Do not drive: No. Park outside: No.

18V844000

Date: 2018-11-28. Systems: EQUIPMENT.

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have bee (excerpt)

Consequence: If the ski bag detaches during a crash, it can increase the risk of injury. (excerpt)

Remedy: Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

549 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM139
EQUIPMENT113
UNKNOWN OR OTHER78
ENGINE68
ENGINE AND ENGINE COOLING59
POWER TRAIN25
STRUCTURE24
Diagnostic Tester16

11037808

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche A40 Engine Oils. Note that this bulletin covers all vehicles from model year 1997 to 2020, for which A40 engine oils are assigned. Model years 1997-2001 are not available for selection in the system.

11037812

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C30 Engine Oils. Note that the bulletin includes all models back to model year 1984, for which C30 engine oils are allocated.

11037813

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C20 Engine Oils. Note that the bulletin covers all models back to model year 1984, for which C20 engine oils are allocated.

11037816

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.

Manufacturer's Certificate for Overview of Approved Porsche C40 Engine Oils. Note that this bulletin covers all models back to model year 1984, for which C40 engine oils are allocated.

11037868

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION, WHEELS.

Special Tools and Equipment Information for alignment machines - Q3 2026 Software Spec Update Available

11037795

Date: 2026-09-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Technical Information for Damage to Nano Plug Contacts Due to Utilization of Incorrect Measuring Equipment

11037085

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Special Tools and Equipment Information for Diagnostic Equipment Standards for all USA Porsche Centers

11037083

Date: 2026-08-17. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION, WHEELS.

Special Tools and Equipment Information for alignment machines - Q2 2026 Software Spec Update Available

11037071

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Product Knowledge for Chassis/VIN Numbering Systems

11037072

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Product Knowledge for Model Type Designations

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CAYENNE17

Same model, other years

All model years | All Porsche models

Other Porsche models, 2017

Sources

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