No complaints are listed for the 2021 Prevost X3-45 Commuter. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as PREVOST X3-45 COMMUTER.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
15 recalls. Showing the latest 10 of 15.
Date: 2024-07-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requireme (excerpt)
Consequence: An unstable wheelchair increases the risk of injury to lift occupants. (excerpt)
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-12-22. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Do not drive: No. Park outside: No.
Date: 2023-07-11. Systems: SEATS.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.
Consequence: An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy: Prevost will inspect, add Loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-310.
Do not drive: No. Park outside: No.
Date: 2023-04-17. Systems: SEATS.
Defect: Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.
Remedy: Prevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-304.
Do not drive: No. Park outside: No.
Date: 2023-04-17. Systems: SEATS.
Defect: Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
Consequence: A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.
Remedy: Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.
Do not drive: No. Park outside: No.
Date: 2022-09-19. Systems: SEAT BELTS.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 Prevost X3-45 Commuter motorcoaches. The driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat belt. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An incorrect seat belt may not adequately protect the driver during a crash, increasing the risk of an injury.
Remedy: Prevost will replace the driver's seat and seat belt, free of charge. Owner notification letters were mailed January 16, 2023. Owners may contact Prevost's customer service at 1-866-870-2046.
Do not drive: No. Park outside: No.
Date: 2022-07-11. Systems: SEATS.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 commuter buses. The retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: During a crash, the loose backrest and the seat belt may not properly restrain the occupant, increasing the risk of an injury.
Remedy: Dealers will inspect and replace the retention pins and c-clips, if necessary, free of charge. Owner notification letters were mailed on August 25, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.
Do not drive: No. Park outside: No.
Date: 2022-07-11. Systems: SEATS.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2021 X3-45 commuter buses. One bolt that secures the rear bench seat frame to the body of the vehicle was not installed during the manufacturing process. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: During a crash, the rear seats could separate from the vehicle, increasing the risk of an injury.
Remedy: Dealers will install the missing bolt, free of charge. Owner notification letters are expected to be mailed on August 22, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.
Do not drive: No. Park outside: No.
Date: 2022-05-18. Systems: VISIBILITY.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3-45 Commuter vehicles. The right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent lane.
Consequence: An incorrectly positioned right-side mirror can reduce the driver's visibility of what is around the vehicle, increasing the risk of a crash.
Remedy: Dealers will repair or replace the right rearview mirror, free of charge. Owner notification letters were mailed on June 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR22-08.
Do not drive: No. Park outside: No.
Date: 2022-04-12. Systems: SEATS.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com buses. The passenger bench seat frame bolts may have been improperly tightened during assembly.
Consequence: Loose seat frame bolts may allow the seat to move, increasing the risk of injury during a crash.
Remedy: Prevost will inspect and tighten the bolts, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Do not drive: No. Park outside: No.
Manufacturer communications
55 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 19 |
|---|
| ENGINE AND ENGINE COOLING | 8 |
|---|
| ELECTRICAL SYSTEM | 7 |
|---|
| VISIBILITY | 6 |
|---|
| WHEELS | 6 |
|---|
| POWER TRAIN | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| SERVICE BRAKES, AIR | 3 |
|---|
11029487
Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tight
11003159
Date: 2024-06-04. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
10248275
Date: 2023-12-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
SWAY BAR COLLARS IMPROVEMENT
10235258
Date: 2023-04-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Motion Sensor Relocation
10233625
Date: 2023-03-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
On the vehicles affected by this bulletin, the Vehicle Emission Control Information label must be replaced. Revision: B - Causal part changed, was 010352, becomes 85152363. No impact on procedure or parts involved.
10233618
Date: 2023-03-17. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
On the vehicles affected by this bulletin, install a driver seat orange belt in replacement of the black one.
10233616
Date: 2023-03-10. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
On the vehicles affected by this bulletin, the steering dampers and related hardware must be inspected and may need to be replaced by new improved units.
10232208
Date: 2023-02-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Driver's barrier installation instructions
10231093
Date: 2023-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139
10228667
Date: 2022-12-07. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
Air Tanks Draining Sequence. Revision: B - General Update