No complaints are listed for the 2021 Prevost X3-45. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as PREVOST X3-45.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2024-07-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requireme (excerpt)
Consequence: An unstable wheelchair increases the risk of injury to lift occupants. (excerpt)
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-12-22. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Do not drive: No. Park outside: No.
Date: 2022-04-06. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Consequence: An overheated alternator bearing can increase the risk of a fire.
Remedy: Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE21011
Opened: 2021-05-13. Closed: 2022-10-03.
Alternator Front Bearing Failure
NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 22E030, 22V221, 22V222.
Manufacturer communications
37 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 12 |
|---|
| ELECTRICAL SYSTEM | 5 |
|---|
| POWER TRAIN | 5 |
|---|
| ENGINE AND ENGINE COOLING | 4 |
|---|
| VISIBILITY | 4 |
|---|
| SERVICE BRAKES, AIR | 3 |
|---|
| ENGINE | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
11029487
Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tight
11003159
Date: 2024-06-04. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
10248275
Date: 2023-12-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
SWAY BAR COLLARS IMPROVEMENT
10233625
Date: 2023-03-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
On the vehicles affected by this bulletin, the Vehicle Emission Control Information label must be replaced. Revision: B - Causal part changed, was 010352, becomes 85152363. No impact on procedure or parts involved.
10233622
Date: 2023-03-24. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE, LANE DEPARTURE, VEHICLE SPEED CONTROL.
Prevost Driver Assist System Description. Revision A - EFFECTIVE ON H3-45 SERIES UP TO VEHICLE P-1452
10231093
Date: 2023-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139
10228667
Date: 2022-12-07. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
Air Tanks Draining Sequence. Revision: B - General Update
10226928
Date: 2022-11-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location.
10226927
Date: 2022-11-02. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
Air Tanks Draining Sequence
10222380
Date: 2022-09-15. Type: Service Bulletin/Repair Instructions. Systems: WHEELS.
TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW