No complaints are listed for the 2020 Rolls-Royce Phantom. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as ROLLS-ROYCE PHANTOM.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2021-11-03. Systems: BACK OVER PREVENTION.
Defect: Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.
Consequence: A partially blocked rearview camera image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.
Do not drive: No. Park outside: No.
Manufacturer communications
29 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 9 |
|---|
| EQUIPMENT | 8 |
|---|
| ELECTRICAL SYSTEM | 4 |
|---|
| STEERING | 3 |
|---|
| STRUCTURE | 3 |
|---|
| ENGINE | 2 |
|---|
| EXTERIOR LIGHTING | 2 |
|---|
| POWER TRAIN | 2 |
|---|
10230743
Date: 2022-12-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which c
10218353
Date: 2022-07-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
10203320
Date: 2021-09-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
The vehicle has been brought to the workshop with a complaint relating to the SoE function.
10203321
Date: 2021-09-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
10201153
Date: 2021-07-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Customer complains the CID monitor does not extend or retract correctly, for example stuck in the lowered position or doesn?t raise fully.
10201172
Date: 2021-07-01. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.
Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applica
10201173
Date: 2021-07-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
10194324
Date: 2021-04-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit
10194326
Date: 2021-04-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STEERING.
The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
10195179
Date: 2021-04-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit