The Used Car Index

2021 Rolls-Royce Phantom problems

No complaints are listed for the 2021 Rolls-Royce Phantom. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as ROLLS-ROYCE PHANTOM.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
21,537
Investigations
0
Open investigations
0
Manufacturer communications
26

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

21V855000

Date: 2021-11-03. Systems: BACK OVER PREVENTION.

Defect: Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.

Consequence: A partially blocked rearview camera image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.

Do not drive: No. Park outside: No.

21V554000

Date: 2021-07-21. Systems: SEAT BELTS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M (excerpt)

Consequence: During a crash, a seat belt retractor that does not function as intended increases the risk of injury. (excerpt)

Remedy: Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735 (Rolls Royce); and 1-888-270-9371 (Toyota). (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

26 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING8
EQUIPMENT8
ELECTRICAL SYSTEM4
STRUCTURE3
EXTERIOR LIGHTING2
SERVICE BRAKES, HYDRAULIC2
STEERING2
ENGINE1

10230743

Date: 2022-12-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which c

10218353

Date: 2022-07-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.

10203320

Date: 2021-09-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

The vehicle has been brought to the workshop with a complaint relating to the SoE function.

10203321

Date: 2021-09-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.

10201153

Date: 2021-07-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Customer complains the CID monitor does not extend or retract correctly, for example stuck in the lowered position or doesn?t raise fully.

10201172

Date: 2021-07-01. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.

Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applica

10201173

Date: 2021-07-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.

10200502

Date: 2021-05-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.

10194324

Date: 2021-04-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperature coolant circuit

10194326

Date: 2021-04-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STEERING.

The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PHANTOM0

Same model, other years

All model years | All Rolls-Royce models

Other Rolls-Royce models, 2021

Sources

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