Defect: Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.
Consequence: A partially blocked rearview camera image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
7 manufacturer communications.
Communications by system
System
Count
ENGINE AND ENGINE COOLING
3
ELECTRICAL SYSTEM
2
EQUIPMENT
1
STRUCTURE
1
10230743
Date: 2022-12-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which c
10225137
Date: 2022-09-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Rolls-Royce Motor Cars NA is releasing this bulletin to provide information regarding the reactivation/repair for the Comfort Entry Access system. Repair kits have been created and are now available allowing for the reconnection and repairing of the Comfort Entry Access system.
10218353
Date: 2022-07-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
10218395
Date: 2022-06-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Comfort Entry Access System affected
10212061
Date: 2022-04-14. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
The Comfort Entry Access feature in the affected vehicles have been identified as having a potential issue which does not allow operation as intended. Therefore, vehicles that have been identified within this campaign will need to have the Comfort Entry Access system deactivated
10203320
Date: 2021-09-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
The vehicle has been brought to the workshop with a complaint relating to the SoE function.
10203321
Date: 2021-09-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.