The Used Car Index

2019 Subaru Crosstrek problems

NHTSA lists 284 complaints for the 2019 Subaru Crosstrek, 6 of them mention a crash and 3 mention a fire. 4 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as SUBARU CROSSTREK.

At a glance

Complaints
284
With crash
6
With fire
3
With injury (complaints)
4
Injuries
5
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
466,205
Investigations
0
Open investigations
0
Manufacturer communications
538

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VISIBILITY/WIPER11339.8%
ELECTRICAL SYSTEM5318.7%
UNKNOWN OR OTHER4917.3%
ENGINE3412.0%
POWER TRAIN248.5%
STEERING155.3%
FUEL/PROPULSION SYSTEM134.6%
VISIBILITY113.9%
VEHICLE SPEED CONTROL82.8%
STRUCTURE72.5%
Top subsystems
SystemSubsystemComplaints
VISIBILITYWINDSHIELD9
STRUCTUREBODY7
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
FORWARD COLLISION AVOIDANCEWARNINGS2
LANE DEPARTUREASSIST2
LANE DEPARTUREWARNING2
AIR BAGSSENSOR1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
ENGINE AND ENGINE COOLINGENGINE1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
structural or corrosion8931.3%0.47
mechanical failure6723.6%0.58
electrical electronic5619.7%0.86
loss of control4214.8%0.86
visibility or lighting165.6%0.57
restraint or airbag41.4%0.94
fire or overheating31.1%1.00
fluid or fuel leak31.1%0.91
noise or comfort20.7%0.95
unclear20.7%0.99
Severities
LabelCountShare of taggedMean confidence
moderate13547.5%0.78
low13346.8%0.72
high165.6%0.76

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 284 tagged complaints of 284 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

21V264000

Date: 2021-04-15. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit. (excerpt)

Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash. (excerpt)

Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall (excerpt)

Do not drive: No. Park outside: No.

21V263000

Date: 2021-04-15. Systems: SUSPENSION.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Consequence: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.

Remedy: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.

Do not drive: No. Park outside: No.

20V189000

Date: 2020-03-31. Systems: SEAT BELTS.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.

Do not drive: No. Park outside: No.

19V856000

Date: 2019-12-02. Systems: ENGINE AND ENGINE COOLING.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

Consequence: An unexpected loss of power while driving can increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.

Do not drive: No. Park outside: No.

19V743000

Date: 2019-10-18. Systems: ELECTRICAL SYSTEM.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse. (excerpt)

Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash. (excerpt)

Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1- (excerpt)

Do not drive: No. Park outside: No.

19V404000

Date: 2019-05-30. Systems: VISIBILITY.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Consequence: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.

Remedy: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

Do not drive: No. Park outside: No.

19V065000

Date: 2019-02-06. Systems: STEERING.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Consequence: Loss of power steering assist would require higher steering effort, increasing the risk of a crash.

Remedy: None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

538 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM295
EQUIPMENT205
ENGINE AND ENGINE COOLING52
POWER TRAIN49
ENGINE45
EQUIPMENT ADAPTIVE/MOBILITY29
UNKNOWN OR OTHER28
FUEL/PROPULSION SYSTEM23

11037943

Date: 2026-10-05. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This announcement provides information on a new software update for the Midtronics Dss and DCA machines.

11037942

Date: 2026-09-28. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance application.

11037938

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

"This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circuit"

11037940

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides paint code information for 2027 model year vehicles.

11037930

Date: 2026-09-15. Type: Other. Systems: UNKNOWN OR OTHER.

This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.

11037927

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.

11037928

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system

11037929

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.

11036822

Date: 2026-08-31. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.

11036804

Date: 2026-08-21. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

This Announcement provides diagnostic assistance for CVT issues.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CROSSTREK284

Same model, other years

All model years | All Subaru models

Other Subaru models, 2019

Sources

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