NHTSA lists 115 complaints for the 2021 Subaru Crosstrek, 8 of them mention a crash and 2 mention a fire. 4 complaints mention an injury, with 6 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as SUBARU CROSSTREK.
At a glance
Complaints
115
With crash
8
With fire
2
With injury (complaints)
4
Injuries
6
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
95,830
Investigations
0
Open investigations
0
Manufacturer communications
334
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
VISIBILITY/WIPER
29
25.2%
UNKNOWN OR OTHER
25
21.7%
ELECTRICAL SYSTEM
16
13.9%
ENGINE
16
13.9%
FORWARD COLLISION AVOIDANCE
14
12.2%
POWER TRAIN
14
12.2%
LANE DEPARTURE
5
4.3%
FUEL/PROPULSION SYSTEM
4
3.5%
SERVICE BRAKES
4
3.5%
VISIBILITY
4
3.5%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
10
FORWARD COLLISION AVOIDANCE
WARNINGS
6
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
5
LANE DEPARTURE
ASSIST
3
STRUCTURE
BODY
3
BACK OVER PREVENTION
WARNINGS
2
ELECTRICAL SYSTEM
12V/24V/48V BATTERY
2
LANE DEPARTURE
WARNING
2
POWER TRAIN
AUTOMATIC TRANSMISSION
2
VISIBILITY
SUN/MOON ROOF ASSEMBLY
2
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
334 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
202
EQUIPMENT
111
ENGINE
40
ENGINE AND ENGINE COOLING
33
POWER TRAIN
33
UNKNOWN OR OTHER
27
FUEL/PROPULSION SYSTEM
19
SUSPENSION
9
11037943
Date: 2026-10-05. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
11037942
Date: 2026-09-28. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance application.
11037938
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
"This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circuit"
11037940
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides paint code information for 2027 model year vehicles.
11037930
Date: 2026-09-15. Type: Other. Systems: UNKNOWN OR OTHER.
This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.
11037927
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.
11037928
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system
11037929
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.
11036822
Date: 2026-08-31. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
11036804
Date: 2026-08-21. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
This Announcement provides diagnostic assistance for CVT issues.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.