11037943
Date: 2026-10-05. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
2020 Subaru Crosstrek problems
NHTSA lists 69 complaints for the 2020 Subaru Crosstrek, 6 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as SUBARU CROSSTREK.
At a glance
- Complaints
- 69
- With crash
- 6
- With fire
- 0
- With injury (complaints)
- 3
- Injuries
- 3
- Deaths
- 0
- Recalls
- 0
- Do not drive recalls
- 0
- Park outside recalls
- 0
- Recall potential units (maximum)
- Unavailable
- Investigations
- 0
- Open investigations
- 0
- Manufacturer communications
- 406
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| VISIBILITY/WIPER | 30 | 43.5% |
| ELECTRICAL SYSTEM | 11 | 15.9% |
| POWER TRAIN | 9 | 13.0% |
| UNKNOWN OR OTHER | 9 | 13.0% |
| ENGINE | 5 | 7.2% |
| VISIBILITY | 4 | 5.8% |
| FORWARD COLLISION AVOIDANCE | 2 | 2.9% |
| FUEL/PROPULSION SYSTEM | 2 | 2.9% |
| SEAT BELTS | 2 | 2.9% |
| SERVICE BRAKES | 2 | 2.9% |
| System | Subsystem | Complaints |
|---|---|---|
| VISIBILITY | WINDSHIELD | 3 |
| FORWARD COLLISION AVOIDANCE | AUTOMATIC EMERGENCY BRAKING | 2 |
| STRUCTURE | BODY | 2 |
| BACK OVER PREVENTION | REARVIEW SYSTEM BRAKING | 1 |
| FUEL SYSTEM, GASOLINE | STORAGE | 1 |
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| mechanical failure | 24 | 34.8% | 0.65 |
| structural or corrosion | 21 | 30.4% | 0.48 |
| electrical electronic | 12 | 17.4% | 0.84 |
| loss of control | 6 | 8.7% | 0.85 |
| visibility or lighting | 4 | 5.8% | 0.45 |
| restraint or airbag | 2 | 2.9% | 0.98 |
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| low | 35 | 50.7% | 0.72 |
| moderate | 28 | 40.6% | 0.73 |
| high | 6 | 8.7% | 0.81 |
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 69 tagged complaints of 69 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
0 recalls.
Investigations
0 investigations; 0 open.
Manufacturer communications
406 manufacturer communications.
| System | Count |
|---|---|
| ELECTRICAL SYSTEM | 248 |
| EQUIPMENT | 147 |
| ENGINE | 39 |
| POWER TRAIN | 35 |
| ENGINE AND ENGINE COOLING | 34 |
| UNKNOWN OR OTHER | 27 |
| FUEL/PROPULSION SYSTEM | 23 |
| EQUIPMENT ADAPTIVE/MOBILITY | 17 |
11037942
Date: 2026-09-28. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance application.
11037938
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
"This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circuit"
11037940
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides paint code information for 2027 model year vehicles.
11037930
Date: 2026-09-15. Type: Other. Systems: UNKNOWN OR OTHER.
This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.
11037927
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.
11037928
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system
11037929
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.
11036822
Date: 2026-08-31. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
11036804
Date: 2026-08-21. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
This Announcement provides diagnostic assistance for CVT issues.
Notes on this record
- Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
- System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
- Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
- A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
Other names NHTSA uses
None listed.
Matched NHTSA models
| NHTSA model label | Complaints |
|---|---|
| CROSSTREK | 69 |
Same model, other years
- 2012 Crosstrek: 2 complaints
- 2013 Crosstrek: 26 complaints
- 2014 Crosstrek: 16 complaints
- 2015 Crosstrek: 17 complaints
- 2016 Crosstrek: 132 complaints
- 2017 Crosstrek: 94 complaints
- 2018 Crosstrek: 195 complaints
- 2019 Crosstrek: 284 complaints
- 2020 Crosstrek (current year): 69 complaints
- 2021 Crosstrek: 115 complaints
- 2022 Crosstrek: 31 complaints
- 2023 Crosstrek: 34 complaints
- 2024 Crosstrek: 119 complaints
- 2025 Crosstrek: 44 complaints
- 2026 Crosstrek: 8 complaints
Other Subaru models, 2020
Sources
Get this record as JSON
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curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Subaru&model=Crosstrek&year=2020"Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.