The Used Car Index

2020 Subaru Legacy problems

NHTSA lists 121 complaints for the 2020 Subaru Legacy, 1 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as SUBARU LEGACY.

At a glance

Complaints
121
With crash
1
With fire
1
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
198,255
Investigations
0
Open investigations
0
Manufacturer communications
595

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VISIBILITY/WIPER5747.1%
UNKNOWN OR OTHER2621.5%
ELECTRICAL SYSTEM1512.4%
VISIBILITY97.4%
FORWARD COLLISION AVOIDANCE75.8%
POWER TRAIN75.8%
ENGINE43.3%
VEHICLE SPEED CONTROL43.3%
LANE DEPARTURE21.7%
SERVICE BRAKES21.7%
Top subsystems
SystemSubsystemComplaints
VISIBILITYWINDSHIELD8
FORWARD COLLISION AVOIDANCEWARNINGS4
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
LANE DEPARTUREASSIST2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONWARNINGS1
STRUCTUREBODY1
TIRESSIDEWALL1
VEHICLE SPEED CONTROLACCELERATOR PEDAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure4839.7%0.57
structural or corrosion3629.8%0.44
electrical electronic1915.7%0.94
visibility or lighting97.4%0.60
loss of control65.0%0.69
restraint or airbag21.7%0.77
fire or overheating10.8%1.00
Severities
LabelCountShare of taggedMean confidence
moderate6150.4%0.78
low5847.9%0.71
critical10.8%0.71
high10.8%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 121 tagged complaints of 121 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

6 recalls.

24V227000

Date: 2024-03-22. Systems: AIR BAGS.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Consequence: An air bag that does not deploy during a crash can increase the risk of injury.

Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

Do not drive: No. Park outside: No.

22V485000

Date: 2022-07-08. Systems: POWER TRAIN.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped. (excerpt)

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash. (excerpt)

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall (excerpt)

Do not drive: No. Park outside: No.

21V955000

Date: 2021-12-09. Systems: POWER TRAIN.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped. (excerpt)

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash. (excerpt)

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-8 (excerpt)

Do not drive: No. Park outside: No.

21V587000

Date: 2021-07-29. Systems: FUEL SYSTEM, GASOLINE.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

Do not drive: No. Park outside: No.

20V766000

Date: 2020-12-10. Systems: BACK OVER PREVENTION.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of (excerpt)

Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash. (excerpt)

Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20. (excerpt)

Do not drive: No. Park outside: No.

19V664000

Date: 2019-09-18. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

595 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM366
EQUIPMENT187
POWER TRAIN73
ENGINE AND ENGINE COOLING57
ENGINE52
SEATS29
UNKNOWN OR OTHER29
AIR BAGS23

11037943

Date: 2026-10-05. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This announcement provides information on a new software update for the Midtronics Dss and DCA machines.

11037942

Date: 2026-09-28. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance application.

11037938

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

"This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circuit"

11037940

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides paint code information for 2027 model year vehicles.

11037930

Date: 2026-09-15. Type: Other. Systems: UNKNOWN OR OTHER.

This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.

11037927

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.

11037928

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system

11037929

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.

11036822

Date: 2026-08-31. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.

11036823

Date: 2026-08-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.This is an revised version of the original bulletin.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
LEGACY121

Same model, other years

All model years | All Subaru models

Other Subaru models, 2020

Sources

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