The Used Car Index

2020 Subaru Impreza problems

NHTSA lists 85 complaints for the 2020 Subaru Impreza, 2 of them mention a crash and 2 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as SUBARU IMPREZA.

At a glance

Complaints
85
With crash
2
With fire
2
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
175,968
Investigations
0
Open investigations
0
Manufacturer communications
407

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VISIBILITY/WIPER5261.2%
UNKNOWN OR OTHER1720.0%
SERVICE BRAKES55.9%
ELECTRICAL SYSTEM44.7%
VISIBILITY44.7%
AIR BAGS33.5%
ENGINE33.5%
FORWARD COLLISION AVOIDANCE33.5%
EXTERIOR LIGHTING11.2%
LATCHES/LOCKS/LINKAGES11.2%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
VISIBILITYWINDSHIELD3
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
FORWARD COLLISION AVOIDANCEWARNINGS1
LATCHES/LOCKS/LINKAGESDOORS1
STRUCTUREBODY1
TIRESTREAD/BELT1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
structural or corrosion3945.9%0.49
mechanical failure3136.5%0.52
electrical electronic55.9%0.82
loss of control33.5%0.85
restraint or airbag33.5%0.80
visibility or lighting33.5%0.71
fluid or fuel leak11.2%0.35
Severities
LabelCountShare of taggedMean confidence
low5058.8%0.72
moderate3237.6%0.66
critical22.4%0.73
high11.2%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 85 tagged complaints of 85 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

21V587000

Date: 2021-07-29. Systems: FUEL SYSTEM, GASOLINE.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

407 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM239
EQUIPMENT146
ENGINE41
POWER TRAIN34
ENGINE AND ENGINE COOLING33
UNKNOWN OR OTHER28
FUEL/PROPULSION SYSTEM21
EQUIPMENT ADAPTIVE/MOBILITY17

11037943

Date: 2026-10-05. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This announcement provides information on a new software update for the Midtronics Dss and DCA machines.

11037942

Date: 2026-09-28. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance application.

11037938

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

"This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circuit"

11037940

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides paint code information for 2027 model year vehicles.

11037930

Date: 2026-09-15. Type: Other. Systems: UNKNOWN OR OTHER.

This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.

11037927

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.

11037928

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system

11037929

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.

11036822

Date: 2026-08-31. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.

11036804

Date: 2026-08-21. Type: Other. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

This Announcement provides diagnostic assistance for CVT issues.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
IMPREZA85

Same model, other years

All model years | All Subaru models

Other Subaru models, 2020

Sources

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