The Used Car Index

2013 Tesla Model S problems

NHTSA lists 460 complaints for the 2013 Tesla Model S, 41 of them mention a crash and 19 mention a fire. 13 complaints mention an injury, with 24 injuries and 5 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as TESLA MODEL S.

At a glance

Complaints
460
With crash
41
With fire
19
With injury (complaints)
13
Injuries
24
Deaths
5
Recalls
11
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,193,869
Investigations
12
Open investigations
3
Manufacturer communications
102

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM19542.4%
UNKNOWN OR OTHER12226.5%
SUSPENSION9119.8%
POWER TRAIN357.6%
STEERING296.3%
VEHICLE SPEED CONTROL255.4%
FUEL/PROPULSION SYSTEM245.2%
SERVICE BRAKES224.8%
ENGINE214.6%
STRUCTURE194.1%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY17
LANE DEPARTUREBLIND SPOT DETECTION5
BACK OVER PREVENTIONWARNINGS3
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
ELECTRICAL SYSTEM12V/24V/48V BATTERY2
ELECTRICAL SYSTEMPROPULSION SYSTEM2
EQUIPMENTELECTRICAL2
POWER TRAINDRIVELINE2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ELECTRICAL SYSTEMSOFTWARE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic23651.3%0.95
mechanical failure10623.0%0.88
loss of control5512.0%0.78
fire or overheating224.8%0.87
structural or corrosion132.8%0.70
fluid or fuel leak92.0%0.67
noise or comfort51.1%0.87
unclear51.1%0.97
visibility or lighting51.1%0.75
restraint or airbag40.9%0.85
Severities
LabelCountShare of taggedMean confidence
moderate25254.8%0.79
low12727.6%0.69
high6814.8%0.85
critical81.7%0.85
none51.1%0.63

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 460 tagged complaints of 460 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

11 recalls. Showing the latest 10 of 11.

24V376000

Date: 2024-05-28. Systems: SEAT BELTS.

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Do not drive: No. Park outside: No.

24V153000

Date: 2024-02-27. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE.

Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

Do not drive: No. Park outside: No.

24V051000

Date: 2024-01-30. Systems: ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraul (excerpt)

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash. (excerpt)

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003. (excerpt)

Do not drive: No. Park outside: No.

23V838000

Date: 2023-12-12. Systems: ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advance (excerpt)

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash. (excerpt)

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008. (excerpt)

Do not drive: No. Park outside: No.

21V035000

Date: 2021-01-29. Systems: BACK OVER PREVENTION, EXTERIOR LIGHTING, VISIBILITY.

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in (excerpt)

Consequence: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash. (excerpt)

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number (excerpt)

Do not drive: No. Park outside: No.

18V204000

Date: 2018-03-29. Systems: STEERING.

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.

Do not drive: No. Park outside: No.

18V031000

Date: 2018-01-09. Systems: AIR BAGS.

Defect: Tesla, Inc. (Tesla) is recalling all 2013 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Tesla will notify owners, and Tesla Service Centers will replace the passenger frontal air bag modules, free of charge. The recall is expected to begin in March 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-20-001. (excerpt)

Do not drive: No. Park outside: No.

17V260000

Date: 2017-04-19. Systems: PARKING BRAKE.

Defect: Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

Consequence: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.

Do not drive: No. Park outside: No.

15V780000

Date: 2015-11-23. Systems: SEAT BELTS.

Defect: Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.

Consequence: If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.

Remedy: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.

Do not drive: No. Park outside: No.

14V006000

Date: 2014-01-13. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Defect: Tesla Motors, Inc. (Tesla) is recalling certain model year 2013 Model S vehicles equipped for, and delivered with, certain NEMA 14-50 (240 volt) Universal Mobile Connector (UMC) adapters. During charging, the adapter, cord, or wall outlet could overheat. (excerpt)

Consequence: An overheated adapter, cord, or wall outlet increases the risk of burn injury and/or fire. (excerpt)

Remedy: Tesla will notify owners and provide an over-the-air (OTA) software update. Some owners have already received this update. This update allows the Model S on board charging system to detect any unexpected fluctuations in the input power or higher resistance connections to the vehicle. If detected, the onboard charging system will automatically reduce the charging current by 25%. Tesla owners c (excerpt)

Do not drive: No. Park outside: No.

Investigations

12 investigations; 3 open.

RQ24009

Opened: 2024-04-25. Closed: Not listed.

Recall 23V838 Remedy Effectiveness

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

DP23002

Opened: 2023-06-29. Closed: Not listed.

Sudden Unintended Acceleration

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petiti

Systems: VEHICLE SPEED CONTROL.

Linked campaign numbers: None listed.

DP23001

Opened: 2023-04-07. Closed: 2026-03-18.

Defect Petition Interlock Request

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a a recall of all Tesla carsa produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator contro

Systems: UNKNOWN OR OTHER.

Linked campaign numbers: None listed.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

EA22002

Opened: 2022-06-08. Closed: 2024-04-25.

Autopilot System Driver Controls

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Teslaa s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the drivera s supervision. To suppor

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 23V085, 23V838.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

PE20020

Opened: 2020-11-22. Closed: 2024-08-12.

Fore Link Failure

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on forty-three complaints alleging failure of the left or right front suspension fore links in Tesla model year (MY) 2015 through 2017 Model S and MY 2016 through 2017 Model X vehicles. The investigation has identified 426 instances of failure on part number 1041570-00-A or 1041575-00-A fore links.None of the instan

Systems: SUSPENSION.

Linked campaign numbers: None listed.

EA20003

Opened: 2020-11-12. Closed: 2024-05-02.

Loss of rearview camera

On November 20, 2020, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 20-003 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-18 Tesla Model S and model year (MY) 2016-2018 Tesla Model X vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device. During

Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY.

Linked campaign numbers: 21V035.

PE20010

Opened: 2020-06-22. Closed: 2020-11-22.

Loss of rearview camera

On June 22, 2020, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE20-010 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-2015 Tesla Model S vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device. EMMC NAND flash devices have a finite lifespan based

Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

DP20001

Opened: 2020-01-13. Closed: 2021-01-08.

Sudden Unintended Acceleration

On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes. On January 1

Systems: ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, POWER TRAIN, VEHICLE SPEED CONTROL.

Linked campaign numbers: None listed.

DP19005

Opened: 2019-10-01. Closed: 2021-09-28.

Battery Management Software Updates

In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019. The petitioner bases his request on vehicle fires that took place worldwide and OTA software updates Tesla made to th

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE13037

Opened: 2013-11-15. Closed: 2014-03-26.

Fire - Propulsion Battery - Road Debris

The subject vehicles (SV), model years 2012-2013 Tesla Model S, are emerging technology electric vehicles using a high voltage battery (HVB) to provide propulsion energy. The HVB uses lithium-ion cells combined in 60 or 85 kWh capacities, and a control system that monitors the HVB and its liquid cooling system. The HVB is positioned across the width of the vehicle between the front and rear wheels

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

Manufacturer communications

102 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER39
EQUIPMENT24
ELECTRICAL SYSTEM17
STRUCTURE6
EQUIPMENT ADAPTIVE/MOBILITY5
TIRES5
SEATS4
VISIBILITY3

11020189

Date: 2025-06-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the vehiclea s performance.

11008803

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008805

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008806

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008807

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008824

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008827

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008829

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008830

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008831

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MODEL S460

Same model, other years

All model years | All Tesla models

Other Tesla models, 2013

Sources

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