The Used Car Index

2023 Tesla Model S problems

NHTSA lists 114 complaints for the 2023 Tesla Model S, 8 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as TESLA MODEL S.

At a glance

Complaints
114
With crash
8
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
13
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,193,869
Investigations
10
Open investigations
5
Manufacturer communications
73

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER5850.9%
STEERING2017.5%
FORWARD COLLISION AVOIDANCE1714.9%
ELECTRICAL SYSTEM97.9%
VEHICLE SPEED CONTROL76.1%
VISIBILITY/WIPER65.3%
EXTERIOR LIGHTING54.4%
SERVICE BRAKES54.4%
WHEELS54.4%
LANE DEPARTURE43.5%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL13
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING8
FORWARD COLLISION AVOIDANCEWARNINGS5
ELECTRICAL SYSTEMHORN3
STRUCTUREBODY3
LANE DEPARTUREWARNING2
BACK OVER PREVENTIONSENSING SYSTEM1
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMADAS1
LANE DEPARTUREASSIST1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
unclear4337.7%0.64
electrical electronic3833.3%0.72
mechanical failure1311.4%0.85
loss of control119.6%0.85
visibility or lighting65.3%0.80
restraint or airbag21.8%0.84
structural or corrosion10.9%0.56
Severities
LabelCountShare of taggedMean confidence
moderate9684.2%0.91
high1210.5%0.98
low54.4%0.74
none10.9%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 114 tagged complaints of 114 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

13 recalls. Showing the latest 10 of 13.

26V283000

Date: 2026-05-04. Systems: BACK OVER PREVENTION.

Defect: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

Do not drive: No. Park outside: No.

25V172000

Date: 2025-03-19. Systems: AIR BAGS, ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Consequence: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

Do not drive: No. Park outside: No.

24V967000

Date: 2024-12-23. Systems: AIR BAGS.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

Consequence: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

Do not drive: No. Park outside: No.

24V554000

Date: 2024-07-24. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Do not drive: No. Park outside: No.

24V376000

Date: 2024-05-28. Systems: SEAT BELTS.

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Do not drive: No. Park outside: No.

24V051000

Date: 2024-01-30. Systems: ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraul (excerpt)

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash. (excerpt)

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003. (excerpt)

Do not drive: No. Park outside: No.

24V035000

Date: 2024-01-22. Systems: BACK OVER PREVENTION.

Defect: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Consequence: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

Do not drive: No. Park outside: No.

23V862000

Date: 2023-12-19. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

Do not drive: No. Park outside: No.

23V838000

Date: 2023-12-12. Systems: ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advance (excerpt)

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash. (excerpt)

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008. (excerpt)

Do not drive: No. Park outside: No.

23V743000

Date: 2023-11-03. Systems: AIR BAGS, STEERING.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

Consequence: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

Do not drive: No. Park outside: No.

Investigations

10 investigations; 5 open.

EA26002

Opened: 2026-03-18. Closed: Not listed.

FSD Collisions in Reduced Roadway Visibility Conditions

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaa s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systema s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE25012

Opened: 2025-10-07. Closed: Not listed.

Traffic safety violations while Full Self Driving ("FSD") is engaged

The Office of Defects Investigation (a ODIa ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute trai? c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

AQ25002

Opened: 2025-08-20. Closed: Not listed.

Compliance with Standing General Order 2021-01 Reporting Requirements

The Office of Defects Investigation (a ODIa ) has identified numerous incident reports submitted by Tesla, Inc. (a Teslaa ) in response to Standing General Order 2021-01 (the a SGOa ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE24033

Opened: 2025-01-06. Closed: 2026-04-03.

Actually Smart Summon sessions resulting in low-speed impacts.

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE24031

Opened: 2024-10-17. Closed: 2026-03-18.

FSD Collisions in Reduced Roadway Visibility Conditions

On October 17, 2024, NHTSAa s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaa s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

RQ24009

Opened: 2024-04-25. Closed: Not listed.

Recall 23V838 Remedy Effectiveness

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

DP23002

Opened: 2023-06-29. Closed: Not listed.

Sudden Unintended Acceleration

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petiti

Systems: VEHICLE SPEED CONTROL.

Linked campaign numbers: None listed.

DP23001

Opened: 2023-04-07. Closed: 2026-03-18.

Defect Petition Interlock Request

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a a recall of all Tesla carsa produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator contro

Systems: UNKNOWN OR OTHER.

Linked campaign numbers: None listed.

PE23006

Opened: 2023-03-24. Closed: 2024-05-16.

Front seat belt anchor detachment

On March 24, 2023, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 2 consumer complaints alleging the front seat belts had suddenly detached from the outboard lap pretensioner anchor while in motion in model year (MY) 2022-2023 Tesla Model X vehicles. In its June 19, 2023 response to ODIa s May 4, 2023 Information Request letter of the PE, Tesla r

Systems: SEAT BELTS.

Linked campaign numbers: 23V488.

EA22002

Opened: 2022-06-08. Closed: 2024-04-25.

Autopilot System Driver Controls

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Teslaa s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the drivera s supervision. To suppor

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 23V085, 23V838.

Manufacturer communications

73 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER41
EQUIPMENT17
ELECTRICAL SYSTEM11
STEERING4
ENGINE AND ENGINE COOLING3
STRUCTURE1
SUSPENSION1
VISIBILITY1

11029582

Date: 2026-02-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

On some Model S and Model X vehicles, the compression gap of the HVAC drain funnel seal is wider than intended, which may cause water ingress. Inspect the sponge area of the HVAC drain funnel for water ingress. If water ingress is present, rework the HVAC drain funnel seal.

11017591

Date: 2025-04-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.

11016319

Date: 2025-03-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some Model S and Model X vehicles with 1st Generation Global Navigation Satellite System (GNSS) antennas might suffer from lower-than-expected navigation signal strength under certain circumstances.

11013482

Date: 2025-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.

11012221

Date: 2024-12-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some Model S and Model X vehicles with 1st Generation Global Navigation Satellite System (GNSS) antennas might suffer from lower-than-expected navigation signal strength under certain circumstances.

11008824

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008827

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008829

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008830

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008831

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MODEL S114

Same model, other years

All model years | All Tesla models

Other Tesla models, 2023

Sources

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