The Used Car Index

2024 Tesla Model S problems

NHTSA lists 38 complaints for the 2024 Tesla Model S, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as TESLA MODEL S.

At a glance

Complaints
38
With crash
2
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,849,638
Investigations
6
Open investigations
4
Manufacturer communications
52

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER2360.5%
LANE DEPARTURE1950.0%
ELECTRICAL SYSTEM718.4%
STEERING410.5%
FORWARD COLLISION AVOIDANCE25.3%
LATCHES/LOCKS/LINKAGES25.3%
SUSPENSION25.3%
VISIBILITY/WIPER25.3%
AIR BAGS12.6%
SEAT BELTS12.6%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREASSIST17
LANE DEPARTUREWARNING15
ELECTRICAL SYSTEMADAS3
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
LATCHES/LOCKS/LINKAGESDOORS2
ELECTRICAL SYSTEMSOFTWARE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control2052.6%0.76
electrical electronic821.1%0.69
visibility or lighting410.5%0.74
mechanical failure25.3%0.78
noise or comfort25.3%0.63
fire or overheating12.6%0.37
restraint or airbag12.6%0.98
Severities
LabelCountShare of taggedMean confidence
moderate3386.8%0.82
high25.3%0.99
low25.3%0.45
critical12.6%0.62

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 38 tagged complaints of 38 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

6 recalls.

25V172000

Date: 2025-03-19. Systems: AIR BAGS, ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Consequence: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

Do not drive: No. Park outside: No.

25V002000

Date: 2025-01-06. Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM.

Defect: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." (excerpt)

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. (excerpt)

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this reca (excerpt)

Do not drive: No. Park outside: No.

24V967000

Date: 2024-12-23. Systems: AIR BAGS.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

Consequence: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

Do not drive: No. Park outside: No.

24V554000

Date: 2024-07-24. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Do not drive: No. Park outside: No.

24V376000

Date: 2024-05-28. Systems: SEAT BELTS.

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Do not drive: No. Park outside: No.

23V743000

Date: 2023-11-03. Systems: AIR BAGS, STEERING.

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

Consequence: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

Do not drive: No. Park outside: No.

Investigations

6 investigations; 4 open.

EA26002

Opened: 2026-03-18. Closed: Not listed.

FSD Collisions in Reduced Roadway Visibility Conditions

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaa s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systema s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE25012

Opened: 2025-10-07. Closed: Not listed.

Traffic safety violations while Full Self Driving ("FSD") is engaged

The Office of Defects Investigation (a ODIa ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute trai? c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

AQ25002

Opened: 2025-08-20. Closed: Not listed.

Compliance with Standing General Order 2021-01 Reporting Requirements

The Office of Defects Investigation (a ODIa ) has identified numerous incident reports submitted by Tesla, Inc. (a Teslaa ) in response to Standing General Order 2021-01 (the a SGOa ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE24033

Opened: 2025-01-06. Closed: 2026-04-03.

Actually Smart Summon sessions resulting in low-speed impacts.

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE24031

Opened: 2024-10-17. Closed: 2026-03-18.

FSD Collisions in Reduced Roadway Visibility Conditions

On October 17, 2024, NHTSAa s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaa s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

RQ24009

Opened: 2024-04-25. Closed: Not listed.

Recall 23V838 Remedy Effectiveness

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

Manufacturer communications

52 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER41
EQUIPMENT6
ELECTRICAL SYSTEM2
AIR BAGS1
STEERING1
STRUCTURE1

11029582

Date: 2026-02-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

On some Model S and Model X vehicles, the compression gap of the HVAC drain funnel seal is wider than intended, which may cause water ingress. Inspect the sponge area of the HVAC drain funnel for water ingress. If water ingress is present, rework the HVAC drain funnel seal.

11016319

Date: 2025-03-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some Model S and Model X vehicles with 1st Generation Global Navigation Satellite System (GNSS) antennas might suffer from lower-than-expected navigation signal strength under certain circumstances.

11013483

Date: 2025-01-14. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

On certain Model S and Model X vehicles with a round steering wheel, built between November 6, 2024 and November 27, 2024, the supplier assembly process might have damaged the driver airbag. Coupled with a deep fold or crease in the airbag material or positioning of the heat diffuser, the damage cou

11012221

Date: 2024-12-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some Model S and Model X vehicles with 1st Generation Global Navigation Satellite System (GNSS) antennas might suffer from lower-than-expected navigation signal strength under certain circumstances.

11012219

Date: 2024-12-10. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

On some Model S vehicles, the wood grain and color harmony of the instrument panel (IP) decor assembly may not match that of the door trim.

11008824

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008827

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008829

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008830

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

11008831

Date: 2024-09-30. Type: Over The Air. Systems: UNKNOWN OR OTHER.

Tesla does not provide physical owner's manual copies. Instead, all available ownera s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MODEL S38

Same model, other years

All model years | All Tesla models

Other Tesla models, 2024

Sources

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