No complaints are listed for the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley. NHTSA's API and bulk file list none in this build.
Data build 2026-10-10.
NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER C2 JOULEY.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2024-07-24. Systems: EQUIPMENT.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (excerpt)
Consequence: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury. (excerpt)
Remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-12-14. Systems: ELECTRICAL SYSTEM.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.
Do not drive: No. Park outside: No.
Date: 2023-10-03. Systems: STRUCTURE.
Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Do not drive: No. Park outside: No.
Date: 2023-05-09. Systems: STRUCTURE.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.A A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body (excerpt)
Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury. (excerpt)
Remedy: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-06-13. Systems: ELECTRICAL SYSTEM.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Buses. A high voltage battery cable may not be properly connected, which can cause a loss of electrical power or a ground short circuit.
Consequence: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. A ground short circuit can increase the risk of a fire.
Remedy: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL939.
Do not drive: No. Park outside: No.
Manufacturer communications
19 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 14 |
|---|
| SERVICE BRAKES | 3 |
|---|
| POWER TRAIN | 2 |
|---|
| ENGINE | 1 |
|---|
| UNKNOWN OR OTHER | 1 |
|---|
11036682
Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Technical Service Bulletin for Vehicle Interface Controller (VIC) Software Update
11036663
Date: 2026-08-18. Type: Other. Systems: SERVICE BRAKES.
Revised Service Solution for Retrofit to CSI Scroll Type Air Compressor for EB2-Jouley Electric School Bus (575177)
11025094
Date: 2025-10-16. Type: Other. Systems: SERVICE BRAKES.
CX Advocate for Experiencing Excessive Purging from Air Dryer
11022323
Date: 2025-08-12. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for eB2 Replacement Danfoss Powertrain Inverter Programming
11022315
Date: 2025-08-05. Type: Other. Systems: ELECTRICAL SYSTEM, ENGINE, POWER TRAIN.
Revised Important Campaign Information letter for (Revised) CPWA Recall Program
11021233
Date: 2025-07-16. Type: Other. Systems: POWER TRAIN.
Service Solution for Update Jouley Transmission Cooler Hoses
11021235
Date: 2025-07-16. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for C2 Jouley Battery Replacement
11019797
Date: 2025-06-17. Type: Other. Systems: SERVICE BRAKES.
Service Solution for Retrofit to CSI Scroll Type Air Compressor for EB2-Jouley Electric School Bus (575177)
11019800
Date: 2025-06-17. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for eB2 Replacement Danfoss Powertrain Inverter Programming
11019125
Date: 2025-05-21. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for eB2 (Jouley) 47% SoC Battery CAN Integrity Improvement (294)