The Used Car Index

2025 Thomas Built Buses SAF-T-Liner HDX problems

No complaints are listed for the 2025 Thomas Built Buses SAF-T-Liner HDX. NHTSA's API and bulk file list none in this build.

Data build 2026-10-10.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER HDX.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,843
Investigations
0
Open investigations
0
Manufacturer communications
15

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

3 recalls.

26V087000

Date: 2026-02-13. Systems: ENGINE AND ENGINE COOLING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2025 Saf-T-Liner EFX and 2023-2026 Saf-T-Liner HDX vehicles. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.

Consequence: Contact with hot heating coolant may burn occupants, increasing the risk of injury.

Remedy: Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1030.

Do not drive: No. Park outside: No.

26V086000

Date: 2026-02-13. Systems: ENGINE AND ENGINE COOLING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2026 Saf-T-Liner EFX and Saf-T-Liner HDX school buses. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.

Consequence: Contact with hot heating coolant may burn occupants, increasing the risk of injury.

Remedy: Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1030.

Do not drive: No. Park outside: No.

25V604000

Date: 2025-09-11. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner HDX, Saf-T-Liner C2, 2026 Saf-T-Liner EFX, and Saf-T-Liner C2 Jouley school buses. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.

Consequence: A loss of vehicle steering control increases the risk of a crash.

Remedy: Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

15 manufacturer communications.

Communications by system
SystemCount
ENGINE9
UNKNOWN OR OTHER2
VISIBILITY/WIPER2
ELECTRICAL SYSTEM1
EXTERIOR LIGHTING1

11031984

Date: 2026-04-23. Type: Other. Systems: ENGINE.

Service Solution for HDX DEF Header Service Replacement Additional Parts

11030622

Date: 2026-03-20. Type: Other. Systems: ELECTRICAL SYSTEM.

Service Solution for Timer relay TBB 202400 replacement

11023661

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

My communications for DTNA Announces Extended Coverage Policy Updates

11022321

Date: 2025-08-07. Type: Other. Systems: ENGINE.

Service Solution for HDX DEF Header Service Replacement Additional Parts

11019796

Date: 2025-06-17. Type: Other. Systems: UNKNOWN OR OTHER.

Service Solution for Floor Covering Bubbles

11014787

Date: 2025-02-05. Type: Other. Systems: EXTERIOR LIGHTING.

Service Solution for HDX / EFX front lighting replacement

11013214

Date: 2025-01-07. Type: Other. Systems: VISIBILITY/WIPER.

Service Solution for Wiper Module TBB 61201552 replacement

11011076

Date: 2024-11-11. Type: Warranty Program/Extension. Systems: ENGINE.

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

11010186

Date: 2024-10-17. Type: Other. Systems: ENGINE.

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

11010150

Date: 2024-10-03. Type: Other. Systems: VISIBILITY/WIPER.

Service Solution for Wiper Module TBB 61201552 replacement

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER HDX0

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2025

Sources

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