The Used Car Index

2022 Thomas Built Buses SAF-T-Liner HDX problems

No complaints are listed for the 2022 Thomas Built Buses SAF-T-Liner HDX. NHTSA's API and bulk file list none in this build.

Data build 2026-10-10.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER HDX.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
11
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
27,494
Investigations
0
Open investigations
0
Manufacturer communications
62

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

11 recalls. Showing the latest 10 of 11.

24V555000

Date: 2024-07-24. Systems: EQUIPMENT.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (excerpt)

Consequence: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury. (excerpt)

Remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918. (excerpt)

Do not drive: No. Park outside: No.

22V762000

Date: 2022-10-12. Systems: STRUCTURE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Consequence: A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.

Remedy: Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.

Do not drive: No. Park outside: No.

22V688000

Date: 2022-09-14. Systems: STRUCTURE.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2023 Thomas Built Saf-T-Liner HDX school buses. The rear exterior side-body panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Consequence: A school bus panel with insufficient joint strength may separate during a crash, increasing the risk of injury.

Remedy: Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed November 11, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL953.

Do not drive: No. Park outside: No.

22V510000

Date: 2022-07-19. Systems: SEATS.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-23 Thomas Built Buses HDX and 2014-22 EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.

Consequence: Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.

Remedy: Dealers will secure the seat frames with brackets, free of charge. Owner notification letters were mail December 4, 2023. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL946.

Do not drive: No. Park outside: No.

22V272000

Date: 2022-04-22. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2023 Thomas Built Bus HDX commercial buses. The positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical short circuit.

Consequence: An electrical short circuit can increase the risk of a fire.

Remedy: Dealers will inspect and repair the cable routing, as necessary, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL929.

Do not drive: No. Park outside: No.

22V271000

Date: 2022-04-22. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2023 Thomas Built Bus HDX school buses. The positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical short circuit.

Consequence: An electrical short circuit can increase the risk of a fire.

Remedy: Dealers will inspect and repair the cable routing, as necessary, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL928.

Do not drive: No. Park outside: No.

21V850000

Date: 2021-11-02. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Thomas Built EFX and HDX school buses. The nut for the power cable stud on the alternator may not have been tightened properly, which can cause a loose cable connection.

Consequence: A loose power cable connection may cause electrical arcing, which can increase the risk of a fire.

Remedy: Dealers will inspect the alternator power cable connection and tighten it if necessary, free of charge. Owner notification letters were mailed on December 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL904.

Do not drive: No. Park outside: No.

21V714000

Date: 2021-09-15. Systems: ENGINE AND ENGINE COOLING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Buses Saf-T-Liner HDX school buses. The fan drive pulley assembly bolts may be incorrect or improperly installed. Incorrect or improperly installed bolts may lead to a loose fan belt, resulting in a disabled bus.

Consequence: A disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury.

Remedy: DTNA will inspect and repair the fan drive pulley assembly mounting bolts as necessary, free of charge. Owner notification letters were mailed on November 12, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-902.

Do not drive: No. Park outside: No.

21V462000

Date: 2021-06-17. Systems: SEATS.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2022 Thomas Built Saf-T-Liner HDX School Buses. These school buses may have been manufactured with an incorrect passenger seat configuration that does not provide the proper amount of seat back protection. As such, these school buses fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School (excerpt)

Consequence: In the event of a crash, the seats may not adequately protect the occupants, increasing the risk of injury. (excerpt)

Remedy: Dealers will replace the rear passenger seats, free of charge. No owner notification will be distributed, all units were repaired on August 12, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-892. (excerpt)

Do not drive: No. Park outside: No.

21V370000

Date: 2021-05-19. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Consequence: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

62 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT14
ENGINE12
UNKNOWN OR OTHER8
ENGINE AND ENGINE COOLING6
EXTERIOR LIGHTING6
WHEELS4
ELECTRICAL SYSTEM2
POWER TRAIN2

11035528

Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical Service Bulletin for Electrical Wiring Modifications for Type DFootwell Heater

11031984

Date: 2026-04-23. Type: Other. Systems: ENGINE.

Service Solution for HDX DEF Header Service Replacement Additional Parts

11023661

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

My communications for DTNA Announces Extended Coverage Policy Updates

11022321

Date: 2025-08-07. Type: Other. Systems: ENGINE.

Service Solution for HDX DEF Header Service Replacement Additional Parts

11014787

Date: 2025-02-05. Type: Other. Systems: EXTERIOR LIGHTING.

Service Solution for HDX / EFX front lighting replacement

11013293

Date: 2025-01-31. Type: Emissions. Systems: ENGINE.

Emission Recall for DD8 EGR Monitor Software Reprogramming

11013294

Date: 2025-01-31. Type: Emissions. Systems: ENGINE.

Emission Recall for DD8 EGR Monitor Software Reprogramming

11013295

Date: 2025-01-31. Type: Emissions. Systems: ENGINE.

Emission Recall for DD8 EGR Monitor Software Reprogramming

11013214

Date: 2025-01-07. Type: Other. Systems: VISIBILITY/WIPER.

Service Solution for Wiper Module TBB 61201552 replacement

11011076

Date: 2024-11-11. Type: Warranty Program/Extension. Systems: ENGINE.

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER HDX0

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2022

Sources

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