The Used Car Index

2020 Thor Motor Coach Axis problems

NHTSA lists 1 complaints for the 2020 Thor Motor Coach Axis, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as THOR MOTOR COACH AXIS.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
321
Investigations
0
Open investigations
0
Manufacturer communications
1

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE1100.0%
SERVICE BRAKES1100.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1100.0%0.98
Severities
LabelCountShare of taggedMean confidence
low1100.0%0.71

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

21V441000

Date: 2021-06-10. Systems: EQUIPMENT, STRUCTURE.

Defect: Thor Motor Coach (TMC) is recalling certain 2018-2022 Axis 25.6 and 2018-2021 Vegas 25.6 motorhomes. The heat shield between the LP tank and chassis muffler was not installed.

Consequence: A missing heat shield increases the risk of a fire.

Remedy: Dealers will install a heat shield, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000228.

Do not drive: No. Park outside: No.

20V339000

Date: 2020-06-09. Systems: VISIBILITY.

Defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.

Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.

Remedy: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.

Do not drive: No. Park outside: No.

20V303000

Date: 2020-05-27. Systems: ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.

Defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS). (excerpt)

Consequence: Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash. (excerpt)

Remedy: TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. (excerpt)

Do not drive: No. Park outside: No.

20V178000

Date: 2020-03-25. Systems: POWER TRAIN.

Defect: Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.

Consequence: If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT1

10169044

Date: 2019-12-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
AXIS1

Same model, other years

All model years | All Thor Motor Coach models

Other Thor Motor Coach models, 2020

Sources

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