The Used Car Index

2020 Thor Motor Coach Outlaw problems

NHTSA lists 4 complaints for the 2020 Thor Motor Coach Outlaw, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as THOR MOTOR COACH OUTLAW.

At a glance

Complaints
4
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,941
Investigations
0
Open investigations
0
Manufacturer communications
1

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE375.0%
UNKNOWN OR OTHER125.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure375.0%0.84
structural or corrosion125.0%0.87
Severities
LabelCountShare of taggedMean confidence
moderate375.0%0.76
high125.0%0.91

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 4 tagged complaints of 4 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

21V522000

Date: 2021-07-08. Systems: EQUIPMENT, STRUCTURE.

Defect: Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.

Do not drive: No. Park outside: No.

20V339000

Date: 2020-06-09. Systems: VISIBILITY.

Defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.

Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.

Remedy: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.

Do not drive: No. Park outside: No.

19V609000

Date: 2019-08-20. Systems: ELECTRICAL SYSTEM.

Defect: Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.

Consequence: The loose connection can causing arcing, increasing the risk of a fire.

Remedy: TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.

Do not drive: No. Park outside: No.

19V504000

Date: 2019-06-30. Systems: EQUIPMENT.

Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Consequence: Unexpected movement of the slide-out room can increase the risk of a injury.

Remedy: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT1

10169044

Date: 2019-12-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
OUTLAW4

Same model, other years

All model years | All Thor Motor Coach models

Other Thor Motor Coach models, 2020

Sources

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