The Used Car Index

2020 Thor Motor Coach Freedom Elite problems

NHTSA lists 2 complaints for the 2020 Thor Motor Coach Freedom Elite, 0 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as THOR MOTOR COACH FREEDOM ELITE.

At a glance

Complaints
2
With crash
0
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,941
Investigations
0
Open investigations
0
Manufacturer communications
7

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM150.0%
FUEL/PROPULSION SYSTEM150.0%
UNKNOWN OR OTHER150.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
fire or overheating150.0%1.00
loss of control150.0%0.88
Severities
LabelCountShare of taggedMean confidence
critical150.0%0.99
moderate150.0%0.92

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

20V711000

Date: 2020-11-17. Systems: ELECTRICAL SYSTEM.

Defect: Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak, Four Winds, Chateau, Freedom Elite, Quantum motorhomes built on a Chevrolet chassis. The BIM (Battery Isolation Manager)/BIR (Battery Isolation Relay) is not watertight when exposed to engine compartment heat.

Consequence: Water may get into the BIM/BIR and create electrical arcing, increasing the risk of a fire.

Remedy: TMC will notify owners, and dealers will replace the BIM/BIR with a Trombetta solenoid, free of charge. The recall began January 13, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000206.

Do not drive: No. Park outside: No.

20V444000

Date: 2020-07-29. Systems: AIR BAGS, ELECTRICAL SYSTEM, SEATS.

Defect: Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and da (excerpt)

Consequence: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants. (excerpt)

Remedy: Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200. (excerpt)

Do not drive: No. Park outside: No.

20V423000

Date: 2020-07-22. Systems: ELECTRICAL SYSTEM.

Defect: Thor Motor Coach (TMC) is recalling certain 2019-2021 Freedom Elite, and 2021 Four Winds motorhomes. A 100amp converter breaker was incorrectly installed at the battery tray when a 70amp breaker is required, possibly resulting in the wiring connected to the breaker overheating.

Consequence: Overheated wires can increase the risk of a fire.

Remedy: TMC will notify owners, and dealers will replace the converter breaker with one of the correct amperage if needed, free of charge. This recall began September 18, 2020. Owners may contact TMC customer service at 1-855-2867. TMC's number for this recall is RC000199.

Do not drive: No. Park outside: No.

20V312000

Date: 2020-05-28. Systems: SERVICE BRAKES, HYDRAULIC, STRUCTURE.

Defect: Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes Benz Sprinter chassis [platform 907 (VS30)]. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Consequence: If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.

Remedy: TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be altered to permit more clearance. All repairs will be performed free of charge. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000191.

Do not drive: No. Park outside: No.

20V308000

Date: 2020-05-27. Systems: EQUIPMENT, POWER TRAIN.

Defect: Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (excerpt)

Consequence: If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash. (excerpt)

Remedy: TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190. (excerpt)

Do not drive: No. Park outside: No.

19V775000

Date: 2019-10-28. Systems: ELECTRICAL SYSTEM, SEAT BELTS.

Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Chateau 22B, 22E, 23U, 24F, 25V, and 28A, Daybreak 22GO, Four Winds 22B, 22E, 24F, 26B and 28A, Freedom Elite 22HE and 2020 Quantum GR22, and SE22 motorhomes. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to com (excerpt)

Consequence: Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash. (excerpt)

Remedy: GM will notify TMC owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, GMC customer service at 1-800-462-8782 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000177. (excerpt)

Do not drive: No. Park outside: No.

19V609000

Date: 2019-08-20. Systems: ELECTRICAL SYSTEM.

Defect: Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.

Consequence: The loose connection can causing arcing, increasing the risk of a fire.

Remedy: TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

7 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM3
SERVICE BRAKES2
EQUIPMENT1
STEERING1

10197979

Date: 2021-06-09. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from the bolt, and in the worst case and with ongo

10197980

Date: 2021-06-09. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from the bolt, and in the worst case and with ongo

10197968

Date: 2021-03-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

us. On certain model year 2012A?A A 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (A?A A RVsA?A A ), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability

10197969

Date: 2021-03-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

On certain model year 2012A?A A 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (A?A A RVsA?A A ), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Cont

10197609

Date: 2021-01-18. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. If the hydra

10169044

Date: 2019-12-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

10165696

Date: 2019-09-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Battery cables on the e-start solenoid for chassis battery and coach battery may be reversed, which will not allow the chassis to charge the coach battery with engine running.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
FREEDOM ELITE2

Same model, other years

All model years | All Thor Motor Coach models

Other Thor Motor Coach models, 2020

Sources

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