The Used Car Index

2002 Toyota Avalon problems

NHTSA lists 116 complaints for the 2002 Toyota Avalon, 32 of them mention a crash and 2 mention a fire. 13 complaints mention an injury, with 16 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as TOYOTA AVALON.

At a glance

Complaints
116
With crash
32
With fire
2
With injury (complaints)
13
Injuries
16
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
372,593
Investigations
0
Open investigations
0
Manufacturer communications
109

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS3530.2%
VEHICLE SPEED CONTROL2521.6%
STEERING1815.5%
SERVICE BRAKES, HYDRAULIC86.9%
ENGINE AND ENGINE COOLING76.0%
TIRES76.0%
ELECTRICAL SYSTEM65.2%
SERVICE BRAKES54.3%
POWER TRAIN43.4%
SEAT BELTS43.4%
Top subsystems
SystemSubsystemComplaints
AIR BAGSSIDE/WINDOW4
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS4
VEHICLE SPEED CONTROLACCELERATOR PEDAL4
AIR BAGSFRONTAL3
POWER TRAINAUTOMATIC TRANSMISSION3
ENGINE AND ENGINE COOLINGENGINE2
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM2
SEAT BELTSFRONT2
SERVICE BRAKES, HYDRAULICANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP2
ELECTRICAL SYSTEMWIRING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

1 recalls.

10V345000

Date: 2010-07-29. Systems: STEERING.

Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

109 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT39
STRUCTURE20
ELECTRICAL SYSTEM15
AIR BAGS7
POWER TRAIN6
ENGINE5
ENGINE AND ENGINE COOLING5
SERVICE BRAKES, HYDRAULIC5

11012742

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa

11012743

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.

11012744

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,

11012735

Date: 2024-12-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film wi

11012727

Date: 2024-12-03. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surfa

11006150

Date: 2024-07-12. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.

11006151

Date: 2024-07-12. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,

11007443

Date: 2024-07-12. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa

11007444

Date: 2024-07-12. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.

11007445

Date: 2024-07-12. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
AVALON116

Same model, other years

All model years | All Toyota models

Other Toyota models, 2002

Sources

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