NHTSA lists 10 complaints for the 2020 Toyota Avalon, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 1 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as TOYOTA AVALON.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 4 | 40.0% | 0.95 |
|---|
| fluid or fuel leak | 2 | 20.0% | 0.91 |
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| mechanical failure | 2 | 20.0% | 0.71 |
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| electrical electronic | 1 | 10.0% | 0.75 |
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| restraint or airbag | 1 | 10.0% | 1.00 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 9 | 90.0% | 0.90 |
|---|
| critical | 1 | 10.0% | 0.99 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 10 tagged complaints of 10 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2023-12-20. Systems: AIR BAGS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger (excerpt)
Consequence: An air bag that does not deploy during a crash increases the risk of injury. (excerpt)
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Le (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-11-25. Systems: AIR BAGS, STEERING.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these ve (excerpt)
Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury. (excerpt)
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17. (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-11-04. Systems: FUEL SYSTEM, GASOLINE.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC5 (excerpt)
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash. (excerpt)
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota cust (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
192 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 68 |
|---|
| ELECTRICAL SYSTEM | 45 |
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| STRUCTURE | 34 |
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| ENGINE | 27 |
|---|
| ENGINE AND ENGINE COOLING | 18 |
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| POWER TRAIN | 8 |
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| BACK OVER PREVENTION | 6 |
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| EQUIPMENT ADAPTIVE/MOBILITY | 6 |
|---|
11037186
Date: 2026-08-11. Type: Warranty Program/Extension. Systems: ENGINE.
Although the flow shut-off valve is covered by Toyotaa s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.
11028726
Date: 2026-01-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
11028722
Date: 2026-01-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2018 a 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
11028712
Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur
11022949
Date: 2025-08-07. Type: Service Campaign. Systems: ENGINE.
The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow coolant to drip on other parts of the vehicle. This can cause "Engine Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to f
11020657
Date: 2025-06-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11018329
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11019332
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11015508
Date: 2025-02-20. Type: Warranty Program/Extension. Systems: ENGINE.
Although the flow shut-off valve is covered by Toyotaa s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.
11016794
Date: 2025-02-20. Type: Warranty Program/Extension. Systems: ENGINE.
Although the flow shut-off valve is covered by Toyotaa s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.