The Used Car Index

2017 Toyota Avalon problems

NHTSA lists 14 complaints for the 2017 Toyota Avalon, 2 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 10 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as TOYOTA AVALON.

At a glance

Complaints
14
With crash
2
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
10
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,891,976
Investigations
1
Open investigations
0
Manufacturer communications
221

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE642.9%
VEHICLE SPEED CONTROL321.4%
AIR BAGS214.3%
ELECTRICAL SYSTEM214.3%
FUEL/PROPULSION SYSTEM17.1%
SERVICE BRAKES17.1%
STRUCTURE17.1%
UNKNOWN OR OTHER17.1%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic964.3%0.82
loss of control214.3%1.00
restraint or airbag214.3%0.92
mechanical failure17.1%0.94
Severities
LabelCountShare of taggedMean confidence
critical535.7%0.98
high321.4%0.90
low321.4%0.57
moderate321.4%0.74

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 14 tagged complaints of 14 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

20V024000

Date: 2020-01-17. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners. (excerpt)

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury. (excerpt)

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1 (excerpt)

Do not drive: No. Park outside: No.

17V295000

Date: 2017-05-02. Systems: TIRES.

Defect: Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

EA19001

Opened: 2019-04-19. Closed: 2024-09-19.

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.A During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicl

Systems: AIR BAGS.

Linked campaign numbers: 20V024.

Manufacturer communications

221 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT99
STRUCTURE62
ELECTRICAL SYSTEM45
EQUIPMENT ADAPTIVE/MOBILITY15
AIR BAGS7
LANE DEPARTURE6
VISIBILITY6
ENGINE5

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11022964

Date: 2025-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.

11020657

Date: 2025-06-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

11012742

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa

11012743

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.

11012744

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,

11012735

Date: 2024-12-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film wi

11012727

Date: 2024-12-03. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surfa

11006161

Date: 2024-07-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11007455

Date: 2024-07-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
AVALON14

Same model, other years

All model years | All Toyota models

Other Toyota models, 2017

Sources

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