The Used Car Index

2023 Toyota Corolla Cross Hybrid problems

NHTSA lists 2 complaints for the 2023 Toyota Corolla Cross Hybrid, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as TOYOTA COROLLA CROSS HYBRID.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
152,927
Investigations
0
Open investigations
0
Manufacturer communications
82

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE150.0%
SERVICE BRAKES150.0%
VISIBILITY150.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control150.0%0.97
mechanical failure150.0%0.55
Severities
LabelCountShare of taggedMean confidence
moderate2100.0%0.89

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

26V203000

Date: 2026-03-31. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.

Remedy: Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.

Do not drive: No. Park outside: No.

25V040000

Date: 2025-01-29. Systems: AIR BAGS, STEERING.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently (excerpt)

Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash. (excerpt)

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02. (excerpt)

Do not drive: No. Park outside: No.

24V708000

Date: 2024-09-20. Systems: SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, HYDRAULIC.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Remedy: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.

Do not drive: No. Park outside: No.

24V548000

Date: 2024-07-23. Systems: EQUIPMENT.

Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equippe (excerpt)

Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash. (excerpt)

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2. (excerpt)

Do not drive: No. Park outside: No.

23V480000

Date: 2023-07-12. Systems: AIR BAGS, STEERING.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to sep (excerpt)

Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash. (excerpt)

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

82 manufacturer communications.

Communications by system
SystemCount
STRUCTURE28
ELECTRICAL SYSTEM23
ENGINE14
FORWARD COLLISION AVOIDANCE13
ENGINE AND ENGINE COOLING2
EQUIPMENT2
UNKNOWN OR OTHER2
COMMUNICATION1

11037201

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

11037202

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

11029896

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11029887

Date: 2026-02-11. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2022 a 2026 model year Corolla Cross and 2023 a 2026 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11026306

Date: 2025-11-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

A new head unit software update is available for 2022 a 2025 model year Tundra, and Tundra Hybrid; 2023 a 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai, and Sequoia Hybrid vehicles equipped with Toyota Multimedia versions earlier than version 2230.

11024075

Date: 2025-09-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

A new head unit software update is available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2170). This software update includes the following improvements: a ?User Profile. a ?User inte

11024072

Date: 2025-09-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2022 a 2025 model year Corolla Cross and 2023 a 2025 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.

11022951

Date: 2025-08-11. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2022 a 2024 model year Corolla Cross and Corolla Cross Hybrid vehicles equipped with a driver seat that has manual (non-power) adjustment controls may exhibit a driver seat base that sinks or gradually lowers. This can occur due to inadvertent contact with the vertical adjusting handle.

11021717

Date: 2025-07-11. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE.

TECHNICAL INSTRUCTIONS FOR 25TC03 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2023 COROLLA CROSS 2023 COROLLA CROSS HV 2023 Bz4x

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
COROLLA CROSS HYBRID2

Same model, other years

All model years | All Toyota models

Other Toyota models, 2023

Sources

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