The Used Car Index

2024 Toyota Grand Highlander Hybrid problems

NHTSA lists 7 complaints for the 2024 Toyota Grand Highlander Hybrid, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as TOYOTA GRAND HIGHLANDER HYBRID.

At a glance

Complaints
7
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,024,407
Investigations
1
Open investigations
1
Manufacturer communications
99

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS342.9%
POWER TRAIN228.6%
ENGINE114.3%
FUEL SYSTEM, GASOLINE114.3%
HYBRID PROPULSION SYSTEM114.3%
VEHICLE SPEED CONTROL114.3%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag342.9%0.85
loss of control228.6%0.60
electrical electronic114.3%0.76
mechanical failure114.3%0.57
Severities
LabelCountShare of taggedMean confidence
low457.1%0.74
moderate342.9%0.85

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 7 tagged complaints of 7 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

25V744000

Date: 2025-10-30. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)

Do not drive: No. Park outside: No.

24V548000

Date: 2024-07-23. Systems: EQUIPMENT.

Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equippe (excerpt)

Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash. (excerpt)

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2. (excerpt)

Do not drive: No. Park outside: No.

24V461000

Date: 2024-06-20. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Saf (excerpt)

Consequence: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury. (excerpt)

Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

DP26006

Opened: 2026-08-20. Closed: Not listed.

Road debris/rocks damaging the heat exchangers

The Office of Defects Investigation (ODI) received a Petition dated July 20, 2026. The Petition requests an investigation of road debris / rocks damaging the heat exchangers in model year (MY) 2024-2026 Toyota Grand Highlander vehicles. The Petition contends that the Grand Highlandera s front-end grill has large, open apertures and no protective screen between the grill and the vehiclea s heat e

Systems: ENGINE AND ENGINE COOLING.

Linked campaign numbers: None listed.

Manufacturer communications

99 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM28
STRUCTURE26
ENGINE15
UNKNOWN OR OTHER11
EQUIPMENT8
POWER TRAIN8
WHEELS3
ENGINE AND ENGINE COOLING2

11032482

Date: 2026-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see T-SB-0028-26

11032480

Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Some 2024 Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front dri

11029896

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11022960

Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some customers of 2024 a 2025 model year Grand Highlander Hybrid vehicles may experience one or more of the following complaints when the low fuel level warning light illuminates: a ?The total amount of fuel dispensed during refueling is less than the customer expects when a ?the fuel nozzle autom

11021719

Date: 2025-07-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2024 a 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. This phenomenon is most notable on darker color vehicles. However, this condition may be noticed on the subject vehicles

11020657

Date: 2025-06-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

11018356

Date: 2025-04-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some 2024 a 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated,

11019359

Date: 2025-04-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some 2024 a 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated,

11019331

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRAND HIGHLANDER HYBRID7

Same model, other years

All model years | All Toyota models

Other Toyota models, 2024

Sources

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