NHTSA lists 13 complaints for the 2024 Toyota Prius Prime, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as TOYOTA PRIUS PRIME.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 4 | 30.8% | 0.88 |
|---|
| mechanical failure | 3 | 23.1% | 0.76 |
|---|
| unclear | 2 | 15.4% | 0.72 |
|---|
| loss of control | 1 | 7.7% | 1.00 |
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| restraint or airbag | 1 | 7.7% | 0.87 |
|---|
| structural or corrosion | 1 | 7.7% | 0.83 |
|---|
| visibility or lighting | 1 | 7.7% | 1.00 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 5 | 38.5% | 0.92 |
|---|
| low | 4 | 30.8% | 0.75 |
|---|
| high | 3 | 23.1% | 0.83 |
|---|
| none | 1 | 7.7% | 0.23 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 13 tagged complaints of 13 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2026-01-28. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Do not drive: No. Park outside: No.
Date: 2025-10-30. Systems: BACK OVER PREVENTION.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-07-23. Systems: EQUIPMENT.
Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equippe (excerpt)
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash. (excerpt)
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-04-17. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Consequence: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
Remedy: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Do not drive: No. Park outside: No.
Manufacturer communications
96 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 28 |
|---|
| STRUCTURE | 24 |
|---|
| UNKNOWN OR OTHER | 17 |
|---|
| ENGINE | 14 |
|---|
| EQUIPMENT | 8 |
|---|
| ENGINE AND ENGINE COOLING | 3 |
|---|
| WHEELS | 3 |
|---|
| TIRES | 2 |
|---|
11029896
Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
11028712
Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur
11020664
Date: 2025-06-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
11020657
Date: 2025-06-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11020658
Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
11018328
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11019331
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11015882
Date: 2025-02-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
OBSOLETE NOTICE February 11, 2025: This bulletin is now obsolete. Please see T-SB-0021-25.
11016781
Date: 2025-02-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can
11016782
Date: 2025-02-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+