The Used Car Index

2021 Toyota Venza Hybrid problems

NHTSA lists 188 complaints for the 2021 Toyota Venza Hybrid, 15 of them mention a crash and 0 mention a fire. 9 complaints mention an injury, with 12 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as TOYOTA VENZA HYBRID.

At a glance

Complaints
188
With crash
15
With fire
0
With injury (complaints)
9
Injuries
12
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
458,110
Investigations
1
Open investigations
0
Manufacturer communications
157

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VISIBILITY/WIPER7439.4%
UNKNOWN OR OTHER4222.3%
EXTERIOR LIGHTING168.5%
ELECTRICAL SYSTEM158.0%
FUEL/PROPULSION SYSTEM147.4%
VEHICLE SPEED CONTROL126.4%
ENGINE115.9%
SERVICE BRAKES115.9%
POWER TRAIN94.8%
AIR BAGS73.7%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY7
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING4
VISIBILITYWINDSHIELD3
FORWARD COLLISION AVOIDANCEWARNINGS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONSENSING SYSTEM1
EXTERIOR LIGHTINGHEADLIGHTS1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LANE DEPARTUREASSIST1
LANE DEPARTUREBLIND SPOT DETECTION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure4423.4%0.53
structural or corrosion4222.3%0.47
visibility or lighting3317.6%0.71
loss of control3116.5%0.84
electrical electronic2211.7%0.79
unclear73.7%0.89
restraint or airbag63.2%0.97
fire or overheating10.5%1.00
fluid or fuel leak10.5%0.83
noise or comfort10.5%1.00
Severities
LabelCountShare of taggedMean confidence
moderate10656.4%0.82
low6031.9%0.69
high189.6%0.96
none42.1%0.89

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 188 tagged complaints of 188 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

22V239000

Date: 2022-04-13. Systems: ELECTRONIC STABILITY CONTROL (ESC).

Defect: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled (excerpt)

Consequence: Driving with a deactivated stability control system increases the risk of a crash. (excerpt)

Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01. (excerpt)

Do not drive: No. Park outside: No.

22V033000

Date: 2022-01-26. Systems: EXTERIOR LIGHTING.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 Venza Hybrid vehicles. Water may enter the rear turn signal LED lights, allowing condensation to form on the circuit board, and causing a short circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." (excerpt)

Consequence: A short circuit can cause dimming or failure of the rear turn signals and hazard lights, reducing the vehicle's visibility to other drivers and increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace both rear turn signal LED bulbs and replace the rear turn signal light assembly as necessary, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed March 18, 2022. Remedy parts are expected to be available by June 30, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TB01/ (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

157 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM62
EQUIPMENT39
STRUCTURE28
ENGINE20
ENGINE AND ENGINE COOLING11
BACK OVER PREVENTION6
WHEELS4
EQUIPMENT ADAPTIVE/MOBILITY3

11037201

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

11037202

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

11037186

Date: 2026-08-11. Type: Warranty Program/Extension. Systems: ENGINE.

Although the flow shut-off valve is covered by Toyotaa s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11033412

Date: 2026-05-14. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing extended coverage under this Customer S

11029896

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11028726

Date: 2026-01-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

11028722

Date: 2026-01-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some 2018 a 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11028711

Date: 2026-01-06. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing extended coverage under this Customer S

11024098

Date: 2025-09-25. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
VENZA HYBRID188

Same model, other years

All model years | All Toyota models

Other Toyota models, 2021

Sources

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