The Used Car Index

2021 Toyota Sienna problems

NHTSA lists 208 complaints for the 2021 Toyota Sienna, 14 of them mention a crash and 4 mention a fire. 8 complaints mention an injury, with 12 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as TOYOTA SIENNA.

At a glance

Complaints
208
With crash
14
With fire
4
With injury (complaints)
8
Injuries
12
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
999,901
Investigations
1
Open investigations
0
Manufacturer communications
186

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SERVICE BRAKES8641.3%
UNKNOWN OR OTHER3014.4%
AIR BAGS2913.9%
SEATS2210.6%
ELECTRICAL SYSTEM178.2%
ENGINE115.3%
STRUCTURE115.3%
POWER TRAIN104.8%
VEHICLE SPEED CONTROL104.8%
SEAT BELTS83.8%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY11
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL3
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
LANE DEPARTUREBLIND SPOT DETECTION2
LATCHES/LOCKS/LINKAGESDOORS2
VISIBILITYREARVIEW MIRRORS/DEVICES2
VISIBILITYSUN/MOON ROOF ASSEMBLY2
ELECTRICAL SYSTEMINSTRUMENT PANEL1
FORWARD COLLISION AVOIDANCEWARNINGS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control9143.8%0.93
restraint or airbag3818.3%0.87
mechanical failure2612.5%0.73
electrical electronic209.6%0.79
unclear104.8%0.98
visibility or lighting73.4%0.98
fire or overheating62.9%0.93
structural or corrosion62.9%0.73
noise or comfort41.9%0.77
Severities
LabelCountShare of taggedMean confidence
moderate14670.2%0.87
low3416.3%0.67
high199.1%0.92
none62.9%0.90
critical31.4%0.92

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 208 tagged complaints of 208 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

25V877000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Do not drive: No. Park outside: No.

25V086000

Date: 2025-02-13. Systems: SEATS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage (excerpt)

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury. (excerpt)

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05. (excerpt)

Do not drive: No. Park outside: No.

23V865000

Date: 2023-12-20. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger (excerpt)

Consequence: An air bag that does not deploy during a crash increases the risk of injury. (excerpt)

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Le (excerpt)

Do not drive: No. Park outside: No.

22V239000

Date: 2022-04-13. Systems: ELECTRONIC STABILITY CONTROL (ESC).

Defect: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled (excerpt)

Consequence: Driving with a deactivated stability control system increases the risk of a crash. (excerpt)

Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

186 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM58
EQUIPMENT40
STRUCTURE32
ENGINE28
ENGINE AND ENGINE COOLING18
BACK OVER PREVENTION6
FORWARD COLLISION AVOIDANCE6
HYBRID PROPULSION SYSTEM4

11037201

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

11037202

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

11037186

Date: 2026-08-11. Type: Warranty Program/Extension. Systems: ENGINE.

Although the flow shut-off valve is covered by Toyotaa s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11033412

Date: 2026-05-14. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing extended coverage under this Customer S

11029896

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11028726

Date: 2026-01-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

11028722

Date: 2026-01-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some 2018 a 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11028711

Date: 2026-01-06. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing extended coverage under this Customer S

11027555

Date: 2025-12-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it inside.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SIENNA165
SIENNA HYBRID43

Same model, other years

All model years | All Toyota models

Other Toyota models, 2021

Sources

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