The Used Car Index

2021 Toyota RAV4 problems

NHTSA lists 508 complaints for the 2021 Toyota RAV4, 60 of them mention a crash and 8 mention a fire. 32 complaints mention an injury, with 54 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as TOYOTA RAV4.

At a glance

Complaints
508
With crash
60
With fire
8
With injury (complaints)
32
Injuries
54
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
999,901
Investigations
1
Open investigations
0
Manufacturer communications
308

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS14728.9%
UNKNOWN OR OTHER9919.5%
ELECTRICAL SYSTEM8616.9%
ENGINE448.7%
FUEL/PROPULSION SYSTEM397.7%
SERVICE BRAKES377.3%
FORWARD COLLISION AVOIDANCE285.5%
POWER TRAIN275.3%
STEERING224.3%
STRUCTURE224.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY21
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING17
LANE DEPARTUREASSIST11
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL8
FORWARD COLLISION AVOIDANCEWARNINGS8
VISIBILITYREARVIEW MIRRORS/DEVICES6
LANE DEPARTUREWARNING5
LATCHES/LOCKS/LINKAGESDOORS4
VISIBILITYSUN/MOON ROOF ASSEMBLY4
LATCHES/LOCKS/LINKAGESELECTRONIC LOCK/LATCH ACTUATOR3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag13326.2%0.89
electrical electronic10320.3%0.77
mechanical failure9819.3%0.78
loss of control7314.4%0.87
unclear234.5%0.79
visibility or lighting183.5%0.89
structural or corrosion173.3%0.67
fire or overheating163.1%0.92
fluid or fuel leak142.8%0.71
noise or comfort132.6%0.78
Severities
LabelCountShare of taggedMean confidence
moderate24147.4%0.83
low17634.6%0.72
high7715.2%0.89
none102.0%0.57
critical40.8%0.67

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 508 tagged complaints of 508 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

23V865000

Date: 2023-12-20. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger (excerpt)

Consequence: An air bag that does not deploy during a crash increases the risk of injury. (excerpt)

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Le (excerpt)

Do not drive: No. Park outside: No.

23V478000

Date: 2023-07-12. Systems: ELECTRICAL SYSTEM.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.

Consequence: A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.

Remedy: Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

Do not drive: No. Park outside: No.

23V041000

Date: 2023-02-02. Systems: ELECTRICAL SYSTEM.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.

Do not drive: No. Park outside: No.

22V239000

Date: 2022-04-13. Systems: ELECTRONIC STABILITY CONTROL (ESC).

Defect: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled (excerpt)

Consequence: Driving with a deactivated stability control system increases the risk of a crash. (excerpt)

Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01. (excerpt)

Do not drive: No. Park outside: No.

20V698000

Date: 2020-11-12. Systems: EXTERIOR LIGHTING.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

308 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM107
EQUIPMENT67
ENGINE AND ENGINE COOLING47
ENGINE41
STRUCTURE37
FUEL SYSTEM, GASOLINE16
BACK OVER PREVENTION13
UNKNOWN OR OTHER12

11037201

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

11037202

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

11037186

Date: 2026-08-11. Type: Warranty Program/Extension. Systems: ENGINE.

Although the flow shut-off valve is covered by Toyotaa s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11033412

Date: 2026-05-14. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing extended coverage under this Customer S

11032467

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some customers may experience a rough running engine with a MIL ON P140018 DTC. Upon further inspection, a loose C90/C27 connector pin at the EGR valve may be found. To correct this concern, please reference the repair section of this TSB.

11029896

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11028726

Date: 2026-01-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

11028722

Date: 2026-01-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some 2018 a 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

11028713

Date: 2026-01-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
RAV4387
RAV4 PRIME99
RAV4 HYBRID22

Same model, other years

All model years | All Toyota models

Other Toyota models, 2021

Sources

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