NHTSA lists 33 complaints for the 2011 Volkswagen Jetta Sportwagen, 1 of them mention a crash and 3 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN JETTA SPORTWAGEN.
At a glance
Complaints
33
With crash
1
With fire
3
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
659,493
Investigations
1
Open investigations
1
Manufacturer communications
1,010
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
15
45.5%
EXTERIOR LIGHTING
5
15.2%
FUEL/PROPULSION SYSTEM
4
12.1%
SUSPENSION
4
12.1%
ENGINE
3
9.1%
AIR BAGS
2
6.1%
UNKNOWN OR OTHER
2
6.1%
ENGINE AND ENGINE COOLING
1
3.0%
POWER TRAIN
1
3.0%
SEAT BELTS
1
3.0%
Top subsystems
System
Subsystem
Complaints
ENGINE AND ENGINE COOLING
EXHAUST SYSTEM
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture. (excerpt)
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners m (excerpt)
Do not drive: No. Park outside: No.
Investigations
1 investigations; 1 open.
EA18003
Opened: 2018-04-18. Closed: Not listed.
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan,
Systems: AIR BAGS.
Linked campaign numbers: None listed.
Manufacturer communications
1,010 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
357
ENGINE AND ENGINE COOLING
227
ELECTRICAL SYSTEM
219
ENGINE
100
POWER TRAIN
92
FUEL SYSTEM, GASOLINE
50
UNKNOWN OR OTHER
47
VISIBILITY
44
11038146
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Suggested fuel additive
11038143
Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11036868
Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.
Permission to change Daily Order upgraded to RED Order
11036870
Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Differences between a leak and seepage
11035772
Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.
11035762
Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Oil Consumption Measurement and Electronic Oil Consumption Measurement
11034613
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Lubricating engine components before reassembly.
11034614
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Instruction, how to lubicate engine before initial start.
11034621
Date: 2026-06-11. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Inquiries
11034617
Date: 2026-06-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Volkswagen Engine Oil Standards
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.