11030826
Date: 2026-03-02. Type: Other. Systems: AIR BAGS.
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
2011 Volkswagen Routan problems
NHTSA lists 175 complaints for the 2011 Volkswagen Routan, 4 of them mention a crash and 2 mention a fire. 3 complaints mention an injury, with 21 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN ROUTAN.
At a glance
- Complaints
- 175
- With crash
- 4
- With fire
- 2
- With injury (complaints)
- 3
- Injuries
- 21
- Deaths
- 0
- Recalls
- 0
- Do not drive recalls
- 0
- Park outside recalls
- 0
- Recall potential units (maximum)
- Unavailable
- Investigations
- 0
- Open investigations
- 0
- Manufacturer communications
- 453
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| ELECTRICAL SYSTEM | 111 | 63.4% |
| ENGINE | 48 | 27.4% |
| FUEL/PROPULSION SYSTEM | 39 | 22.3% |
| POWER TRAIN | 19 | 10.9% |
| UNKNOWN OR OTHER | 17 | 9.7% |
| SERVICE BRAKES | 15 | 8.6% |
| ELECTRONIC STABILITY CONTROL (ESC) | 12 | 6.9% |
| STEERING | 11 | 6.3% |
| VEHICLE SPEED CONTROL | 8 | 4.6% |
| AIR BAGS | 6 | 3.4% |
| System | Subsystem | Complaints |
|---|---|---|
| STRUCTURE | BODY | 4 |
| POWER TRAIN | AUTOMATIC TRANSMISSION | 2 |
| CHILD SEAT | LATCH CONNECTOR/CLIP | 1 |
| ENGINE AND ENGINE COOLING | COOLING SYSTEM | 1 |
| FUEL SYSTEM, GASOLINE | DELIVERY | 1 |
| VEHICLE SPEED CONTROL | ACCELERATOR PEDAL | 1 |
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
0 recalls.
Investigations
0 investigations; 0 open.
Manufacturer communications
453 manufacturer communications.
| System | Count |
|---|---|
| EQUIPMENT | 175 |
| ELECTRICAL SYSTEM | 111 |
| ENGINE AND ENGINE COOLING | 58 |
| POWER TRAIN | 39 |
| STRUCTURE | 35 |
| ENGINE | 32 |
| VISIBILITY | 23 |
| FUEL SYSTEM, GASOLINE | 21 |
11014949
Date: 2025-02-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Identifying and Mixing Engine Coolant
11012460
Date: 2024-12-02. Type: Other. Systems: UNKNOWN OR OTHER.
Multiple Emissions service action closures
11010011
Date: 2024-10-07. Type: Other. Systems: UNKNOWN OR OTHER.
Vehicle Concerns Before Recall Repair Available
11008861
Date: 2024-09-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Fluid requirements
11008846
Date: 2024-09-12. Type: Other. Systems: STRUCTURE.
Wind & Water Leak Checking
10249138
Date: 2024-01-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
10245617
Date: 2023-11-13. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
10241198
Date: 2023-08-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Helpline & Parts Dept. contact information.
10238310
Date: 2023-06-21. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Automatic Transmission Fluid Requirements
Notes on this record
- Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
- System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
- Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
- A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
Other names NHTSA uses
None listed.
Matched NHTSA models
| NHTSA model label | Complaints |
|---|---|
| ROUTAN | 175 |
Same model, other years
- 2008 Routan: 3 complaints
- 2009 Routan: 294 complaints
- 2010 Routan: 240 complaints
- 2011 Routan (current year): 175 complaints
- 2012 Routan: 63 complaints
- 2013 Routan: 7 complaints
- 2014 Routan: 2 complaints
- 2015 Routan: 0 complaints
Other Volkswagen models, 2011
Sources
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curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Volkswagen&model=Routan&year=2011"Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.