NHTSA lists 63 complaints for the 2012 Volkswagen Routan, 1 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN ROUTAN.
At a glance
Complaints
63
With crash
1
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
15
Investigations
0
Open investigations
0
Manufacturer communications
506
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
39
61.9%
ENGINE
21
33.3%
FUEL/PROPULSION SYSTEM
8
12.7%
STEERING
8
12.7%
POWER TRAIN
7
11.1%
SERVICE BRAKES
7
11.1%
UNKNOWN OR OTHER
7
11.1%
AIR BAGS
6
9.5%
VEHICLE SPEED CONTROL
3
4.8%
EXTERIOR LIGHTING
2
3.2%
Top subsystems
System
Subsystem
Complaints
FUEL SYSTEM, GASOLINE
STORAGE
1
STRUCTURE
BODY
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Consequence: THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Remedy: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
506 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
189
ELECTRICAL SYSTEM
120
ENGINE AND ENGINE COOLING
63
POWER TRAIN
42
ENGINE
39
STRUCTURE
37
VISIBILITY
28
SERVICE BRAKES
25
11030847
Date: 2026-03-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control
11030829
Date: 2026-03-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, C
11030826
Date: 2026-03-02. Type: Other. Systems: AIR BAGS.
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
11028490
Date: 2026-01-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
11014949
Date: 2025-02-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Identifying and Mixing Engine Coolant
11012460
Date: 2024-12-02. Type: Other. Systems: UNKNOWN OR OTHER.
Multiple Emissions service action closures
11010011
Date: 2024-10-07. Type: Other. Systems: UNKNOWN OR OTHER.
Vehicle Concerns Before Recall Repair Available
11008861
Date: 2024-09-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Date: 2024-01-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.