No complaints are listed for the 2002 Volvo VNM. NHTSA's API and bulk file list none in this build.
Data build 2026-10-07.
NHTSA lists this vehicle as VOLVO VNM.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2010-06-24. Systems: STEERING.
Defect: VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2001-2006 VNL AND VNM TRUCKS MANUFACTURED WITH A TRW SEALED DRAG LINKS. CERTAIN FACTORS CAN EXIST, WHICH IF LEFT UNTREATED MAY RESULT IN A BALL SOCKET SEPARATION.
Consequence: BALL SOCKET SEPARATION AT THE DRAG LINK RESULTS IN COMPLETE LOSS OF STEERING, AND THEREFORE CAN RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT AND REPAIR THE BALL SOCKET OR THE DRAG LINK AS REQUIRED IF NECESSARY. AS PARTS ARE LIMITED, VOLVO TRUCKS MAILED AN INTERIM OWNER LETTER ON SEPTEMBER 2, 2010. THE SAFETY RECALL BEGAN ON FEBRUARY 14, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Do not drive: No. Park outside: No.
Date: 2009-05-21. Systems: VISIBILITY.
Defect: VOLVO TRUCKS IS RECALLING 127,764 MY 2001-2008 VHD, VNL, VNM, AND MY 2005-2008 VT TRUCKS. A SEAL MAY FAIL ALLOWING WATER AND CONTAMINANTS TO SEEP INTO THE WINDSHIELD WIPER MOTOR.
Consequence: IF THIS HAPPENS A SHORT CIRCUIT MAY OCCUR, WHICH OVER TIME COULD POSSIBLY LEAD TO A VEHICLE FIRE.
Remedy: VOLVO WILL REPLACE THE WIPER MOTOR FREE OF CHARGE. SINCE THIS RECALL INVOLVES A LARGE NUMBER OF VEHICLES, VOLVO WILL RELEASE THE RECALL IN STAGES AS PARTS ARE RECEIVED. PRIORITY WILL BE GIVEN TO THE VEHICLES LOCATED IN THE REGIONS/STATES THAT HAVE A CORROSIVE ENVIRONMENT. THE RECALL BEGAN ON SEPTEMBER 30, 2009. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Do not drive: No. Park outside: No.
Date: 2003-10-08. Systems: ELECTRICAL SYSTEM.
Defect: ON CERTAIN HEAVY-DUTY CLASS TRUCKS, SALT AND OTHER HIGHWAY SNOW AND ICE REMOVAL CHEMICALS ARE GETTING UNDER THE PROTECTIVE CAPS OF THE CHASSIS MOUNTED EMERGENCY START STUDS AND CORRODING THEM. THIS CONDITION DETERIORATES THE STUDS AND THE CONNECTIONS.
Consequence: OVER TIME THE STUDS MAY LOOSEN SUFFICIENTLY TO CAUSE AN ELECTRICAL SHORT.
Remedy: DEALERS WILL INSTALL NEW CHASSIS MOUNTED EMERGENCY START STUDS AND ASSOCIATED BATTERY CABLES. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-528-6586.
Do not drive: No. Park outside: No.
Date: 2003-05-30. Systems: TRAILER HITCHES.
Defect: ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
Consequence: IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.
Remedy: DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JOST INTERNATIONAL AT 616-846-7700 OR BY EMAIL TO RECALL@JOSTINTERNATIONAL.COM OR VOLVO TRUCK AT 800-528-6586.
Do not drive: No. Park outside: No.
Date: 2003-05-28. Systems: SUSPENSION.
Defect: ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Consequence: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Remedy: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. AN INTERIM NOTICE TO OWNERS WAS MAILED ON JUNE 25, 2003. FINAL OWNER NOTIFICATION BEGAN ON OCTOBER 6, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO AT 1-800-528-6586.
Do not drive: No. Park outside: No.
Date: 2002-09-09. Systems: EXTERIOR LIGHTING.
Defect: CERTAIN HEAVY DUTY CLASS 8 TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE TWO TAIL LAMPS, BACK-UP LAMP,AND LICENSE TAG LAMP WERE MOUNTED ON INSUFFICIENTLY RIGID MOUNTS.
Consequence: IT MAY NOT ALLOW THE DRIVER OF A REARWARD APPROACHING VEHICLE TO HAVE FULL VIEW OF THE LAMPS.
Remedy: DEALERS WILL ATTACH THE TWO TAIL LAMPS, BACK-UP LAMP, AND THE LICENSE TAP LAMP ON STIFFER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
RQ11001
Opened: 2011-05-23. Closed: 2012-01-20.
Volvo Sleeper glass de-bonding
ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Requ
Systems: VISIBILITY.
Linked campaign numbers: None listed.
PE02095
Opened: 2002-12-11. Closed: 2003-05-30.
INTEGRAL HUB AND BEARING ASSEMBLY
THE COMPANIES INVOLVED IN THIS MATTER ARE: SKF (HUB MFR), ARVINMERITOR (FRONT AXLE MFR), AND VOLVO (MANUFACTURER OF CLASS VIII TRACTOR/TRUCKS).SKF IDENTIFIED MANUFACTURING DEFECTS FOR SPECIFIC BUILD DATES ON FRONT AXLE HUB AND BEARINGS (WHEEL BEARINGS) SUPPLIED TO ARVINMERITOR.AS A RESULT, ARVINMERITOR NOTIFIED VOLVO OF AXLES SUPPLIED WITH POSSIBLE DEFECTIVE FRONT HUB ASSEMBLIES.AS A RESULT OF THA
Systems: SUSPENSION.
Linked campaign numbers: 03V199000.
Manufacturer communications
55 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 16 |
|---|
| ENGINE AND ENGINE COOLING | 15 |
|---|
| POWER TRAIN | 9 |
|---|
| EQUIPMENT | 8 |
|---|
| UNKNOWN OR OTHER | 7 |
|---|
| ENGINE | 4 |
|---|
| FUEL SYSTEM, DIESEL | 3 |
|---|
| FUEL SYSTEM, GASOLINE | 3 |
|---|
10241904
Date: 2023-08-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: Volvo VHD & VN Models - Vehicle Wil Not Start, PTO Active Message Displayed In Cluster, PTO Light On When PTO Switch Is Turned Off
10241906
Date: 2023-08-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
TSB: Barksdale Leveling Valve, Leak Test
10240244
Date: 2023-07-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN.
CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
10219421
Date: 2022-08-29. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Engine Control Module (EMS) Software (MSW) Information A?A A August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
10215265
Date: 2022-06-21. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer
10215276
Date: 2022-06-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP)
10215277
Date: 2022-06-21. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information
10215281
Date: 2022-06-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, POWER TRAIN.
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
10215283
Date: 2022-06-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
AMT Control Housing Bench Testing - False Failures
10215306
Date: 2022-06-15. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION.
Volvo Chassis - Drag Link Inspection And Replacement Criteria